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Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
Chamkar Mon | Phnom Penh
  2 Bài đăng
Verified This job has been verified by the company as a real job vacancy. 08 Sep 2025
Nhà tuyển dụng đang hoạt động17 giờ trước The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Nhà tuyển dụng đang hoạt động17 giờ trước The recruiter at this company was last active reviewing applications.
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Hồ sơ công ty Công việc từ công ty này 19
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Senior Officer, End User Support

AEON Specialized Bank (Cambodia) Plc.
Phnom Penh
Nộp đơn ở đây

Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
Nhà tuyển dụng đang hoạt động17 giờ trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  2 Bài đăng
08 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
Nhà tuyển dụng đang hoạt động17 giờ trước The recruiter at this company was last active reviewing applications.
Nộp đơn ở đây

Mức độ kinh nghiệm

Entry Level

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Big Opportunity for ...

  • Quarterly ID access review (communicate the list of user IDs to all departments, sections or units for review)
  • Monthly user access review with HR
  • Create, amend and revoke the user access ID from the system
  • Transaction adjust/deletion from AFIS and CCI system
  • Manage and support daily request/incident
  • Communicate with end-user to understand their request
  • Resend Billing to customers that haven’t received
  • Reset password, un-lock user of AS400, CCI, AFIS, MonSys, AD, CRC and others.
  • Resolve the known issues which always occur such as IP address, Office 365, Team, VPN, WebSite, Email
  • Escalate the issues to relevant sections: system operation, system development, infrastructure and information security if required
  • Answer phone and respond the email timely manner
  • Share knowledge, assign tasks and support team
  • Others assigned by Line Manager

Mở Đi

Repatriate
Male/Female

Yêu cầu công việc

  • Bachelor’s degree in computer science or related field
  • Proven work experience with infrastructure or core banking system
  • Familiar with IT system and MS Office
  • Response and resolve user’s request actively
  • An ability to manage and control the request
  • Follow the procedure and guideline of IT management
  • Be able to communicate with end-user and the other sections to resolve the request
  • Support at weekend and public holiday
  • Support and train team member
  • Good at English (Reading, Writing , Speaking)

Những gì chúng tôi có thể cung cấp

Phúc lợi

· Performance Bonus
· Khmer New Year Bonnus
· Pchum Ben Bonnus
· Annual Salary Review
· Insurance
· Annual Leave
External & Internal Training

Làm nổi bật

  • Một công ty tuyệt vời
  • Tham gia một đội ngũ chiến thắng
  • Bạn có thể tạo nên sự khác biệt

Cơ hội nghề nghiệp

  • Cơ hội thăng tiến
  • Cơ hội đào tạo nghề
  • Học hỏi các kỹ năng và kỹ thuật mới
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Nhiều công việc khác từ nhà tuyển

Mức độ kinh nghiệm

Entry Level

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Nhiều công việc tương tự khác

Xem thêm công việc

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