1. Customer Service Assist customers in finding products and making purchase decisions Provide friendly and helpful service Respond to customer inquiries and basic concerns 2. Sales Support Support the team in achieving daily sales targets Promote products, offers, and promotions Assist in upselling and cross-selling 3. Merchandising & Display Arrange and restock products on shelves Ensure displays are clean, organized, and attractive Follow visual merchandising guidelines 4. Store Operations Support daily store activities and operations Assist in opening and closing tasks Maintain store cleanliness and organization 5. Inventory Handling Help in receiving and checking stock Monitor product availability and report shortages Assist with stock counting and replenishment 6. Learning & Development Participate in training programs and development activities Learn company policies, retail operations, and product knowledge Develop skills in sales, communication, and teamwork
1. Data Collection & Management Gather data from internal systems (sales, customers, operations) Ensure data accuracy, consistency, and proper documentation Maintain databases and reporting tools 2. Data Analysis & Insights Analyze sales performance, customer behavior, and product trends Identify patterns and provide actionable insights Support data-driven decision-making for business teams 3. Market Research Conduct market research to understand industry trends and customer preferences Perform competitor analysis and benchmarking Identify new opportunities for business growth 4. Reporting & Visualization Prepare regular reports (daily, weekly, monthly) Create dashboards and data visualizations (Excel, Power BI, etc.) Present findings clearly to management 5. Customer Insights Analyze customer segmentation, behavior, and purchasing trends Support marketing campaigns with customer data insights Recommend strategies to improve customer experience and retention 6. Business Support Work closely with marketing, operations, and merchandising teams Provide data support for campaigns, promotions, and pricing strategies Support new store planning and expansion analysis 7. Performance Monitoring Track KPIs and business performance metrics Evaluate effectiveness of marketing campaigns and promotions Recommend improvements based on data analysis
1. Data Collection Support Assist in collecting sales, customer, and operational data Update and maintain databases and reports Ensure accuracy and completeness of data 2. Data Analysis Assistance Support analysis of sales trends and customer behavior Help identify patterns and basic insights Assist team in preparing data for decision-making 3. Market Research Support Assist in conducting market research and surveys Collect information on competitors and industry trends Gather customer feedback and preferences 4. Reporting & Documentation Prepare simple reports (daily, weekly, monthly) Support creation of charts and dashboards (Excel, Power BI, etc.) Maintain proper documentation of research findings 5. Customer Insights Support Help analyze customer purchasing behavior Assist in segmentation and profiling of customers Support marketing team with data insights 6. Cross-Team Collaboration Work with marketing, operations, and sales teams Support campaign analysis and performance tracking Assist in projects related to store performance improvement 7. Learning & Development Participate in training programs and mentoring Learn data analysis tools and research techniques Develop skills in analytics, reporting, and business understanding
1. Procurement Management Oversee daily procurement operations and purchasing activities Ensure timely sourcing and delivery of products and services Review and approve purchase orders and procurement requests 2. Team Supervision Supervise and guide procurement officers and assistants Assign tasks and monitor team performance Provide training and support to improve team productivity 3. Supplier Management Manage relationships with suppliers and vendors Evaluate supplier performance (quality, cost, delivery time) Identify and develop new suppliers 4. Cost Control & Negotiation Negotiate pricing, contracts, and terms with suppliers Ensure cost-effective purchasing and identify savings opportunities Support budgeting and cost control initiatives 5. Order & Delivery Monitoring Track purchase orders and ensure timely delivery Resolve procurement-related issues with suppliers and internal teams Ensure accuracy of deliveries and documentation 6. Inventory Coordination Work closely with warehouse and store teams to ensure stock availability Monitor inventory levels and support replenishment planning Prevent stock shortages or overstock issues 7. Compliance & Documentation Ensure all procurement activities comply with company policies Maintain accurate procurement records and contracts Support internal audits and control processes 8. Reporting & Analysis Prepare procurement and supplier performance reports Analyze purchasing data to improve efficiency Provide recommendations to management 9. Cross-Functional Coordination Coordinate with finance, operations, and merchandising teams Support procurement needs for promotions and new store openings Ensure smooth supply chain operations
1. Data Management & Product Setup Maintain and update product information in the system (SKU, pricing, category, etc.) Ensure accuracy of product data and records Assist with new product listing and barcode setup 2. Purchase & Vendor Coordination Support purchase order preparation and documentation Coordinate with suppliers and procurement teams Follow up on product deliveries and updates 3. Pricing & Promotion Support Assist in updating product pricing and promotional prices Ensure accuracy of prices in the system and stores Support execution of promotional plans 4. Inventory Coordination Monitor stock levels and support replenishment planning Coordinate with warehouse and stores for stock availability Assist in resolving stock discrepancies 5. Reporting & Documentation Prepare merchandising reports (sales, stock, product performance) Maintain proper documentation and records Support data analysis for decision-making 6. Cross-Department Coordination Work with procurement, marketing, finance, and store operations teams Support new product launches and category development Ensure smooth flow of information between departments 7. Compliance & Accuracy Ensure all merchandising processes follow company policies Maintain accuracy in documentation and system updates Support audit requirements and internal controls
Job Summary Support the procurement and maintenance teams in coordinating purchase requests, supplier follow-up, and routine maintenance support for retail operations. This entry-level role is ideal for someone organized, proactive, and eager to grow in a fast-paced retail environment. Key Responsibilities ● Assist in preparing purchase requests, comparing quotations, and tracking approvals. ● Follow up with suppliers to ensure timely delivery of goods, services, and documents. ● Coordinate maintenance requests, service schedules, and issue escalation with vendors. ● Maintain accurate records of orders, invoices, contracts, and supplier information. ● Support inventory checks and help monitor stock levels for operational needs. ● Communicate with internal teams to resolve procurement and maintenance concerns.
1. Sales Performance Achieve daily, weekly, and monthly sales targets Promote products and services to customers Upsell and cross-sell products to increase basket size Monitor sales trends and suggest improvements 2. Customer Service Provide excellent customer service and assist customers in product selection Respond to customer inquiries and resolve issues promptly Build positive relationships with customers Ensure a pleasant shopping experience 3. Product Knowledge Maintain strong knowledge of products, pricing, and promotions Update customers about new arrivals, offers, and discounts Ensure correct product information is communicated 4. Merchandising & Display Ensure shelves are well-stocked, clean, and properly arranged Follow merchandising standards and display guidelines Support promotional displays and in-store campaigns 5. Inventory Support Monitor stock levels and report shortages Assist with stock receiving, checking, and replenishment Help minimize stock loss, damage, or shrinkage 6. Store Operations Support Assist in daily store operations as required Follow opening and closing procedures Maintain cleanliness and organization of the store 7. Reporting Record sales transactions accurately using POS systems Provide feedback on customer demand and product performance Support supervisors with sales reports
1. Tenant Sales Performance Monitoring Track and analyze tenant sales data across all retail outlets Monitor performance against targets and KPIs Identify underperforming tenants and recommend improvement actions 2. Data Analysis & Reporting Prepare daily, weekly, and monthly sales reports Analyze trends, foot traffic, and customer behavior Provide insights and recommendations to management 3. Tenant Relationship Management Maintain strong relationships with tenants Conduct regular meetings to review business performance Provide support and advice to help tenants improve sales 4. Business Performance Improvement Develop strategies to enhance tenant business performance Collaborate with marketing and operations teams for campaigns Recommend promotional activities to increase tenant sales 5. Coordination & Collaboration Work closely with leasing, marketing, and mall operations teams Support tenant onboarding and store opening processes Ensure alignment between tenants and mall objectives 6. Compliance & Monitoring Ensure tenants comply with mall policies and reporting requirements Monitor sales reporting accuracy and submission timelines Address any operational or commercial issues 7. Market & Competitor Analysis Conduct market research and competitor benchmarking Identify industry trends and opportunities Suggest strategies to remain competitive
1. Tenant Sales Monitoring Track daily and monthly sales data from tenants Ensure timely and accurate submission of sales reports Monitor tenant performance against targets 2. Reporting & Data Analysis Prepare regular reports on tenant sales and performance Analyze sales trends and identify performance gaps Provide basic insights and recommendations for improvement 3. Tenant Coordination Communicate with tenants on reporting, performance, and operational matters Assist tenants with data submission and system usage Support in resolving minor tenant issues 4. Business Performance Support Assist in implementing strategies to improve tenant sales Support marketing campaigns and promotional activities Coordinate with internal teams to increase traffic and revenue 5. Compliance & Documentation Ensure tenants follow mall policies and reporting requirements Maintain accurate records of tenant data and reports Follow internal procedures and guidelines 6. Cross-Department Coordination Work with leasing, marketing, and operations teams Support tenant onboarding and store opening processes Assist in aligning tenant activities with mall objectives