Oversee daily store operations to ensure efficiency and exceptional customer experiences. Manage and train staff to enhance performance and develop a customer-focused team. Utilize data management skills to analyze sales trends and enhance operational decisions. Maintain inventory levels and coordinate restocking efforts. Implement marketing strategies to drive store sales and improve customer engagement.
Manage purchasing processes, ensuring timely procurement of goods and services. Develop and maintain strong relationships with suppliers to secure favorable terms. Analyze market trends and adjust purchasing strategies accordingly. Collaborate with various departments to align purchasing strategies with business needs. Monitor inventory levels and ensure optimal stock availability.
Involve in setting sale target for the team. Meet and exceed the set targets Check and follow-up sales activities and sale plans. Monitors competition by gathering current marketplace information on pricing, new products, promotion techniques, etc. Focuses sales efforts by studying existing and potential volume of customers to increase our share in the market. Resolves customer complaints by investigating problems; developing solutions; preparing reports; marketing recommendation to management. Educate sales team by establishing programs/seminars in the areas of new account sales and growth. Manage the quality customer portfolio, maintain accurate records, and always follow the company’s policies and compliance procedures. Perform other duties as assigned from the management team
Ensure that sale target as set per month is achieved Build a strong relationship with customers Prepare daily, weekly, and monthly sale report to supervisor or manager Perform daily tasks of sales transaction Manage and update accurate customer profile Use CRM software to track sales activities, manage customer information, and update progress toward targets Perform other duties as assigned from the management team
• Conduct in-depth data analysis (e.g., demographic, market, operational metrics) to develop accurate forecasts for future demand, resource needs, or staffing requirements. • Develop, document, and present comprehensive plans, proposals, or reports (e.g., strategic plans, land use plans, production schedules) that align with organizational objectives and budgets. • Review plans and proposals to ensure adherence to all relevant regulatory requirements, zoning codes, and internal policies (e.g., environmental, financial, or safety standards). • Serve as a key liaison between internal departments (e.g., Finance, Operations, Engineering) and external agencies or the public to facilitate plan integration and feedback. • Track the implementation and execution of approved plans, identifying variances, managing change requests, and developing corrective actions to keep projects or production on schedule.
• Process and track all incoming sales orders and quotations, ensuring accuracy of pricing, product codes, and customer information before submission. • Act as the first point of contact for customer inquiries regarding order status, shipping details, and inventory availability. • Manage the sales team's schedule and CRM data, including updating contact information, logging activities, and generating basic pipeline reports. • Prepare and format sales presentations, proposals, and contracts for the account executives. • Coordinate with the Logistics and Accounting departments to resolve shipping discrepancies, billing errors, or payment issues related to customer orders.
• Execute high-volume outbound prospecting activities via cold calls, emails, and social selling to identify and engage new potential clients (prospects). • Lead Qualification: Conduct initial calls and to qualify leads based on predefined criteria (e.g., budget, authority, need, and timeline—BANT). • Schedule product demonstrations or detailed sales presentations for Account Executives once a lead has been successfully qualified. • Meticulously log all sales activities, prospect information, and communication details in the Customer Relationship Management (CRM) system. • Ensure a smooth and informative transition of qualified leads to the sales team, providing all necessary background and context.
• Prepare and submit all required customs documentation (e.g., entry summaries, commercial invoices, certificates of origin) to customs authorities to secure clearance. • Liase with customs officials, port authorities, and government agencies to resolve issues, inspections, or disputes. • Ensure the shipment strictly complies with all national and international trade laws and complex government regulations.
• Develop and manage the Preventative Maintenance (PM) schedule for production machinery. • Supervise technicians and coordinate rapid response to equipment breakdowns. • Lead Root Cause Analysis (RCA) for recurring failures to improve asset reliability. • Oversee spare parts inventory to support planned and emergency repairs. • Track and report on key metrics like Mean Time To Repair (MTTR) and PM compliance