● Perform facial and massage treatments based on client needs, safety standards, and clinic procedures. ● Assess client concerns and preferences, then recommend suitable treatments and aftercare guidance. ● Keep treatment rooms, tools, and equipment clean, hygienic, and well prepared at all times. ● Deliver warm, professional customer service to ensure comfort, satisfaction, and repeat visits. ● Support appointment flow, treatment records, and coordination with the clinic team as needed.
● Promote clinic services and assist customers with inquiries, bookings, and service information. ● Build and maintain strong relationships with patients, partners, and prospective clients. ● Follow up on leads, support sales targets, and help drive patient conversion and retention. ● Coordinate with internal teams to ensure smooth service delivery and customer satisfaction. ● Prepare daily sales updates and report market feedback to support business development.
Overall Management: Direct and oversee the entire daily operations, sales performance, and staff of the assigned clinic branch. Sales & Revenue Target: Drive the branch team to meet and exceed monthly revenue, profit, and customer retention goals. Staff Leadership: Manage, motivate, and evaluate clinic staff, including doctors, nurses, consultants, and receptionists. Service Quality & SOPs: Ensure strict compliance with medical hygiene, patient safety protocols, and standard operating procedures (SOPs). Customer Relations: Build good relationships with clients, handle high-level customer feedback, and resolve complaints professionally. Branch Maintenance: Monitor inventory levels of clinic supplies, oversee cash management, and ensure the facility is always clean and welcoming.
● Manage day-to-day HR administration, employee records, and HR documentation. ● Support recruitment activities, including job posting, screening, interviews, and onboarding. ● Coordinate staff training, induction, and development programs. ● Assist with attendance, leave tracking, payroll inputs, and HR reporting. ● Help maintain employee relations and support HR policies and procedures. ● Ensure compliance with company rules and local labor regulations. ● Work closely with management to support HR initiatives and staffing needs.
● Perform facial treatments and massage services according to client needs, safety standards, and clinic procedures. ● Assess client preferences and skin concerns, then recommend suitable treatments and aftercare guidance. ● Maintain a clean, hygienic, and welcoming treatment room, tools, and equipment at all times. ● Provide warm, professional customer service to ensure client comfort, satisfaction, and repeat visits. ● Support appointment flow, treatment records, and coordination with the clinic team as needed.
Cross-Business Sales Strategy: Develop and execute sales strategies for all business units (Clinics, Dental Material Supplies, Jewelry, and Beauty Centers). Wholesale & Retail Growth: Drive revenue growth across both wholesale distribution (dental materials) and retail channels (clinics, jewelry, and beauty centers). Team Leadership: Lead, mentor, and align the sales teams across the different business divisions to meet monthly and annual targets. Key Account & Partnership Management: Build high-level relationships with B2B clients, clinic partners, and premium retail customers. Executive Reporting: Track overall sales performance, analyze market trends, and report directly to the COO and CEO .
● Manage HR administration, employee records, and documentation accurately. ● Support recruitment tasks such as posting jobs, screening, interviews, and onboarding. ● Coordinate staff training, induction, and development activities. ● Assist with attendance, leave tracking, payroll inputs, and HR reports. ● Support employee relations and help implement HR policies and procedures. ● Ensure compliance with company rules and local labor regulations. ● Work with management to support staffing needs and HR initiatives.
● Plan and manage paid digital campaigns across Google, Meta, and other channels to drive qualified leads. ● Optimize budgets, targeting, creatives, and landing pages to improve conversion rates and cost efficiency. ● Monitor performance data, prepare reports, and share actionable insights to guide marketing decisions. ● Collaborate with internal teams to align campaigns, promotions, and patient communication strategies. ● Test new audiences, channels, and offers to scale growth while maintaining strong campaign ROI. ● Support brand visibility through content ideas, campaign messaging, and market trend analysis.