Job Summary TF Motors (Cambodia) Co.,Ltd is seeking a creative Content Creator to develop engaging automotive content for social media, campaigns, and events in Phnom Penh. This role suits someone energetic, trend-aware, and confident on camera. Key Responsibilities ● Plan weekly and monthly content calendars aligned with marketing goals and campaign needs. ● Create fresh content ideas, captions, scripts, and storytelling concepts for car-related posts. ● Manage social media posting and boosting across Facebook, TikTok, and other key platforms. ● Appear on camera as presenter or model when needed for videos, reviews, and live streams. ● Monitor trends, viral formats, and audience behavior to keep content relevant and engaging. ● Support promotions, events, product reviews, and content shoots in city and provincial locations. ● Track content performance and share weekly and monthly improvement ideas with the team. ● Coordinate with designers, videographers, and sales teams to ensure campaign consistency.
Key Responsibilities ● Greet customers promptly and provide professional, courteous service. ● Listen to customer concerns, identify service needs, and recommend suitable solutions. ● Open job cards, record customer requests, and inspect vehicle exterior and interior condition. ● Estimate repair cost and completion time, and support customer account settlement. ● Obtain written approval for repair orders and any additional work before proceeding. ● Update customers on repair progress and follow up after quotations are sent. ● Handle pending vehicles, quotation issues, and parts requests by email. ● Remind customers of service appointments and scheduled maintenance due dates. ● Answer phone calls, telegrams, and customer inquiries promptly and respectfully. ● Inspect completed repair orders for accuracy, pricing, and proper completion. ● Manage warranty parts, update part status, and coordinate customer installation updates. ● Resolve complaints by identifying root causes and following through to closure.