中文
Call Center Representative
(Call Center)
经验水平
工作职能
就业行业
最低教育水平
工作类型
职位描述
An Exciting Opportunity for ...
- Delivering excellent customer service
- Managing service booking
- Providing updates on parts and warranty cases
- Supporting both service and sales teams
- Handling hotlines
- Addressing customer inquiries and complaints
- Guiding customers on maintenance needs
- Ensuring accurate documentation and communication
- Other task assign by manager
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职位要求
- Basic computer literacy and ability to work with CRM systems
- Experiences using automotive systems ia an advantage
- Problem solving
- Ability to respond quickly
- Organization to manage documentation
- Ability to work closely with other department
- Respond quickly during peak times, weekend and holiday when required
- Flexibility
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