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Officer, Merchant Acquisition & Support

(Sales Executive)

HSC Group
Chamkar Mon | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 05 Sep 2025
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
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Officer, Merchant Acquisition & Support
HSC Group, Chamkar Mon | Phnom Penh

Officer, Merchant Acquisition & Support

HSC Group

Officer, Merchant Acquisition & Support

(Sales Executive)

HSC Group
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

经验水平

Experienced Non-Manager

工作职能

Sales, Business Development

就业行业

Food and Beverage/Catering

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Exciting Opportunity for ...

  • Assist in sourcing and approaching prospective merchants or clients through field visits, phone calls, or lead databases.
  • Explain product or service offerings and assist in completing registration and onboarding steps.
  • Collect and verify required documentation (e.g., KYC, business licenses, bank details).
  • Coordinate with internal teams (compliance, operations, sales) to ensure smooth and timely onboarding.
  • Provide first-level support to newly onboarded merchants or clients, including setup assistance, troubleshooting, and training.
  • Respond to merchant queries related to account activation, usage, or technical issues and escalate as needed.
  • Monitor onboarding progress and follow up with merchants to ensure active engagement.
  • Maintain accurate records of acquisition activities, onboarding status, and support cases in CRM or internal systems.
  • Support team members in preparing daily/weekly reports on onboarding and support metrics.
  • Help identify common issues and contribute to improving onboarding materials and FAQs.

打开

Male/Female

职位要求

  • Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 1–2 years of experience in sales support, client onboarding, or customer service (experience in fintech, e-commerce, or banking is a plus).
  • Strong communication and relationship-building skills.
  • Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
  • Proficient in Microsoft Office/Google Workspace; basic familiarity with CRM or ticketing systems is preferred.

我们能提供什么

好处

Competitive remuneration package and opportunity for career and personal development.

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧