Officer, Merchant Acquisition & Support

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Officer, Merchant Acquisition & Support

(Sales Executive)

HSC Group

Chamkar Mon | Phnom Penh

1 帖子

在此申请

公司简介该公司的职位 22

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Officer, Merchant Acquisition & Support

HSC Group, Chamkar Mon | Phnom Penh

在此申请

Officer, Merchant Acquisition & Support

HSC Group

在此申请

Officer, Merchant Acquisition & Support

(Sales Executive)

HSC Group

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

1 帖子

05 Sep 2025

在此申请

经验水平

Experienced Non-Manager

工作职能

Sales, Business Development

就业行业

Food and Beverage/Catering

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Great Opportunity for ...

Assist in sourcing and approaching prospective merchants or clients through field visits, phone calls, or lead databases.
Explain product or service offerings and assist in completing registration and onboarding steps.
Collect and verify required documentation (e.g., KYC, business licenses, bank details).
Coordinate with internal teams (compliance, operations, sales) to ensure smooth and timely onboarding.
Provide first-level support to newly onboarded merchants or clients, including setup assistance, troubleshooting, and training.
Respond to merchant queries related to account activation, usage, or technical issues and escalate as needed.
Monitor onboarding progress and follow up with merchants to ensure active engagement.
Maintain accurate records of acquisition activities, onboarding status, and support cases in CRM or internal systems.
Support team members in preparing daily/weekly reports on onboarding and support metrics.
Help identify common issues and contribute to improving onboarding materials and FAQs.

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Male/Female

职位要求

Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.
1–2 years of experience in sales support, client onboarding, or customer service (experience in fintech, e-commerce, or banking is a plus).
Strong communication and relationship-building skills.
Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
Proficient in Microsoft Office/Google Workspace; basic familiarity with CRM or ticketing systems is preferred.

我们能提供什么

好处

Competitive remuneration package and opportunity for career and personal development.

亮点