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Senior Public Banking Support Specialist

(Banking Assistant)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
今天
招聘人员活跃7 小时 前 This Company is Actively
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Senior Public Banking Support Specialist

(Banking Assistant)

WING BANK (CAMBODIA ) PLC
招聘人员活跃7 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Exciting Opportunity for ...

  • Handle request to cancel E-Power failed transactions (WING over); forward finance emails to Bill Pay Resolution
  • Seek support from Card Team to inform WCX of trxn. reversal
  • Ensure compliance and accuracy in handling government/utility cases
  • Process cancellation of wrong payment (bill number/amount) and coordinate with licensee
  • Check status of E-Power transactions in portal
  • Ensure complaints and supports needed are timely resolved and responsed - dispute cases, frauds, etc.
  • Generate statements or report as requested by partners
  • Monitor general issues in any channels of communication
  • Provides report reconciliation as requested by the Public Banking team
  • Ad-hoc tasks (Mkt / POSM matertials request, arragement, delivery,..)

打开

Male/Female

职位要求

  • Understanding of public banking processes, government-related transactions
  • Knowledge of utility bill processing flow (EDC, MPWT, PPSHV…...)
  • Basic payment dispute resolution knowledge
  • 3 years in banking operations support or payment processing
  • Experience in handling biller transactions preferred
  • Experience working with government stakeholders is a plus

我们能提供什么

好处

- Rewards for over performance

亮点

- Join an experienced team

工作机会

- Learn new Skills on the jobs