Develop and lead inventory management strategies and processes Lead demand planning and forecasting improvement initiatives Manage material planning and procurement alignment with merchandising and sourcing Monitor and optimize inventory levels across DCs and stores Oversee usage and enhancement of MRP/ERP tools for planning and replenishment Collaborate with logistics and product teams on inbound flow and stock movement Identify and drive cost and efficiency improvements in inventory operations Lead regular cross-functional reviews using performance scorecards Develop and mentor the materials management team Support budgeting and resource planning aligned with business priorities
Developing and executing category plans, including product mix, pricing, and promotional tactics Conducting market analysis to identify growth opportunities and optimize product assortments. Establishing and nurturing relationships with suppliers to ensure quality, supply continuity, and cost-effectiveness. Monitoring category performance metrics such as sales volume, profitability, and market share Coordinating with cross-functional teams to ensure efficient product launches and on-time promotions Regularly reviewing category performance and implementing corrective actions to meet business targets
• Addressing merchant inquiries related to orders, payments, and product listings in a timely manner. • Tracking merchant metrics (e.g., sales, return rates) to identify areas for improvement. • Coordinating with internal teams to resolve complex or urgent merchant concerns. • Analysing support trends to recommend enhancements in tools, processes, and policies
• Defining affiliate program structure, commission models, and promotional calendars Fully acting • Identifying high-potential affiliates, managing the onboarding process, and providing training on tools and best practices • Tracking key metrics (e.g., clicks, conversions, revenue), identifying trends, and adjusting strategies to maximize results • Serving as the main point of contact for affiliates, offering timely support and ongoing engagement initiatives • Ensuring all affiliate promotions adhere to brand guidelines and legal/industry regulations. • Collaborating with Marketing, Finance, and IT teams to align affiliate initiatives with broader organizational objectives and technology needs
• Identifying target partners, creating outreach strategies, and building a strong pipeline of leads. • Collaborating with legal and finance to finalize partnership agreements that deliver mutual benefits. • Working with Marketing, Operations, and other departments to design and implement joint programs or campaigns. • Monitoring partnership KPIs, preparing reports, and analysing outcomes to refine strategies. • Guiding new partners through onboarding processes and maintaining open lines of communication. • Staying updated on market trends, exploring new partnership models, and suggesting improvements for sustained growth
Identify sales opportunity and take appropriate actions to influence customer buying behavior by delivering the effective consultative service to both new and existing customer Process customer account opening over the counter to achieve individual set deposit target Verify customer identification and required documents to confirm their eligibility for account opening, and follow up any incomplete documents Resolve account service-related issues which aim to provide effective customer satisfaction and retention Maintain secure, efficient and accurate filing to keep the confidentiality of customers and serve as a reference for any further settlement of disputes Maintain the superior product and service knowledge to ensure the quality of customer service provided Create effective referral networks including internal relationships, existing customers and local market activities to broadly promote the Bank’s product and services Promote the Bank’s products and services to create the brand awareness and customer traffic Create effective referral networks including internal relationship, existing customers and local market activities App Activation, KYC Upgrade, Internet Banking
Lead the design, development, and deployment of banking web and mobile applications. Ensure high-quality, scalable, and maintainable code architecture across both front-end and back-end. Manage and mentor a team of full-stack developers, providing technical guidance and best practices. Oversee development pipelines, CI/CD automation, and version control systems. Collaborate with IT and business teams to define technical architecture for digital banking solutions. Ensure seamless integration with core banking systems, APIs, and third-party services. Design and implement microservices and cloud-based architectures to improve system scalability. Work on database management, optimization, and security best practices. Drive Agile development practices, including Scrum and Kanban methodologies. Implement DevOps pipelines to automate software deployment, testing, and monitoring. Ensure continuous integration, automated testing, and secure coding practices. Work closely with product managers, business analysts, UX/UI designers, and IT teams to align technical solutions with business objectives. Provide technical consultation and feasibility assessments for new banking features and digital transformation initiatives. Communicate project updates, risks, and recommendations to senior management.
Work closely with business stakeholders to collect and document requirements for loan processes, credit assessment, risk management, fraud prevention, and compliance. Conduct detailed analysis of current banking processes to identify inefficiencies and areas for digital transformation. Translate business needs into functional and technical specifications for the development team. Ensure that all collected requirements align with regulatory, compliance, and risk management policies. Serve as the primary liaison between business users and the Digital and IT team to ensure smooth communication and requirement alignment. Work closely with developers, system architects, and digital transformation teams to provide clear and structured documentation. Assist in defining user stories, workflows, and system requirements to support banking digitalization initiatives. Ensure all business requirements align with compliance policies (AML, KYC, NPL management) and regulatory frameworks. Collaborate with the risk and fraud prevention teams to implement security measures within digital banking solutions. Identify potential risk factors in loan and credit processes and propose mitigation strategies. Conduct regular meetings with business teams, Digital, IT, compliance, and risk management to ensure all requirements are well understood and addressed. Prepare and present business requirement documentation, process flows, and system enhancement proposals. Provide insights and recommendations to senior management for improving banking operations through digital transformation. Support the implementation of loan management system enhancements and ensure seamless integration with core banking systems. Monitor project progress and assist in resolving requirement-related issues during system development and deployment. Stay updated on industry trends, regulatory changes, and emerging technologies to continuously improve processes.
Manage direct supervision over the Branch operation, Relationship Officer/Manager team and deposit solicited by RO/RM. Takes the lead in promoting the product particularly in conducting the client orientation. Help Client Service Officer(s) to close the deal with customers and solve the problems and propose solution. Vault Management Responsible for the on-the-job coaching and development of operation/deposit assessment skills of the team. Conducts daily monitoring of branch operation Responsible for the attainment of performance target of the unit. Build good relationships with managements, staffs and local authorities at all levels in order to operate deposit collection smoothly and to have strong supports from them Perform other tasks as assigned by line-manager