中文
System Support Officer (Functional Analyst-Admin)
(Data Analyst)
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职位描述
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*Responsibility- Maintain a clean, organized, and actionable project backlog.- Ensure business requirements are clear, complete, and feasible before development begins.- Escalate complex or unclear requirements to the ERP Manager or Lead Developer.- Protect developers from trivial interruptions and low-value requests.- Gather and analyze requirements by interviewing users and drafting initial backlog items.- Suggest process improvements to enhance system efficiency and user experience.- Manage meeting schedules, prepare meeting minutes, and maintain user access permissions.- Perform quality assurance (QA) testing before tasks are marked as completed.- Provide support for minor functional issues and standard user requests.
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职位要求
*Requirements- Bachelor's degree in Information Technology, Business Administration, Management Information Systems, or a related field.- Minimum 1 year of experience in Functional Analyst, Business Analyst, System Support, or ERP Administration roles.- Strong analytical and problem-solving skills.- Good communication and requirement-gathering abilities.- Basic understanding of software development life cycle (SDLC) and ERP systems.- Ability to coordinate with users and technical teams effectively.- Good organizational and documentation skills.- Proficient in Microsoft Office applications.- Able to communicate in English is an advantage.
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