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Customer Support Officer

(Customer Relation Officer)

Credit Bureau Cambodia CBC
Doun Penh | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. 今天
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请
公司简介 该公司的职位 3
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Customer Support Officer

Credit Bureau Cambodia CBC
Phnom Penh
在此申请

Customer Support Officer

(Customer Relation Officer)

Credit Bureau Cambodia CBC
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Doun Penh | Phnom Penh
  1 帖子
今天
Verified This Job has been Verified as
Real by the Company.
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

IT/Computer

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Great Opportunity for ...

  1. Handle and resolve the customer inquiries and complaints
  2. Identify issue and provide accuracy information to member
  3. Handle all incoming and outgoing correspondents’ emails/phones to/from member
  4. Ensure all inquiries, comments, complaints, and action taken are logged
  5. Take action and follow up the members on data upload issues, outdated account, duplicated account, late upload or no enquiry etc. for Consumer and Commercial
  6. Process customer requests/orders/changes/returns according to procedures and/or guidelines
  7. Identify the system issues of Bureau Stream and work with related unit/department to fulfill the gap
  8. Manage and maintain the pending of request
  9. Assist in development forms, guidelines or procedures for Customer Support Unit
  10. Conduct the refresher training to existing CBC members
  11. Weekly tracking on the unsolved issues
  12. Monthly report of the issue handling
  13. Other tasks assigned by supervisor

打开

Male/Female

职位要求

  1. Degree or relevant professional qualifications in Business, Finance or Management
  2. At least 1 year experiences with financial institutions
  3. Demonstrates the ability to be proactive & take the initiative to pay attention to detail
  4. Good oral and written communication skills in English
  5. Ability to interact effectively and collaboratively both internally and externally
  6. Strong interpersonal skill, self-motivated, and be a team player
  7. Honesty, reliability, and a commitment to strict confidentiality
  8. Ability to work under pressure with deadline
  9. Excellent knowledge of Ms. Office

我们能提供什么

好处

- Rewards for over performance

亮点

- Join an experienced team

工作机会

- Learn new skills on the jobs
在此申请

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经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

IT/Computer

最低教育水平

Bachelor Degree

工作类型

Full Time

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