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Teller (Chinese Speaking)

(Customer Relation Officer)

Canadia Bank
Kandal Stueng | Kandal
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 6 天前
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
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Teller (Chinese Speaking)

(Customer Relation Officer)

Canadia Bank
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Kandal
Verified This job has been verified by the company as a real job vacancy.

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Big Opportunity for ...

  • Warmly welcome customers with a smile when they arrive at the bank's counter and provide excellent service and consistent advice to customers as per our GSTP guidelines, either face-to-face or by phone. 
  • Operate banking operations both cash and non-cash transactions in terms of system and documents.
  • Ensure transactional processing is efficiently and accurately executed.
  • Proactively determines customers' needs to actively cross-sell the bank's products and services.
  • Be the consultant of digital products and digital solutions for any concern from customers.
  • Proactively identifies and addresses areas of customer dissatisfaction, following up and resolving any customer's complaints. 
  • Consistently deliver quality service to customers to achieve total customer satisfaction and/or excellent customer experiences.
  • Work as a team with other staff to provide excellent customer service to customers.
  • Ensure strictly adhere to the bank's rules, regulations, policies, procedures, manual working guidelines, and instructions.
  • Onboarding of new potential customers and the expansion of existing customers, both individual and corporate customers.
  • Identify potential customers and understand their businesses to recommend appropriate products and services to customers.
  • May perform duty as assigned by manager.
  • Code of Conduct: Must strictly adhere to the bank's code of conduct, guidelines, and human resources policies and procedures to ensure the professionalism of the bank; take immediate action to stop and report to superiors, senior management, and internal control of any violations or misconducts.

打开

Male/Female

职位要求

  • Hold Bachelor Degree or pursuing Second Year Semester 2 in English, Banking & Finance, Accounting, or equivalent.
  • Must be fluent in English and Chinese.
  • Pleasant and friendly personality.
  • Past relevant working experience will be an advantage, but fresh from university are also welcome.
  • Willing to work under pressure and over time.

我们能提供什么

好处

- Annual Bonus
- Seniority Payment
- Life Insurance
- Study Support
- Diverse Learning Opportunity
- Diverse Career Development

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧