Key Responsibilities: • Verify loan applicants’ information and documents by phone. • Confirm customer identity, employment, income, contact details, and loan purpose. • Assess customer risk levels and provide audit recommendations. • Conduct pre-disbursement confirmation calls and explain loan terms. • Remind customers of upcoming repayments and follow up on overdue accounts. • Maintain accurate customer records and audit documentation. • Report suspicious applications, fraud risks, and abnormal cases. • Support risk control activities, data review, and risk screening. • Perform other audit and customer service tasks as assigned.
• Manage daily accounting operations and supervise the accounting team • Prepare monthly, quarterly, and annual financial reports • Monitor cash flow, accounts payable, and accounts receivable • Ensure accurate recording of financial transactions • Prepare and review budgets, forecasts, and financial analysis • Monitor financial controls and improve accounting procedures • Review payroll, expenses, and reimbursement processes • Support management with financial planning and decision-making • Ensure timely closing of monthly and yearly accounts
Develop and acquire individual loan customers through calls, field visits, referrals, and online promotion. Introduce loan products (unsecured/secured loans) and handle customer applications. Conduct preliminary document checks and basic risk assessment. Submit qualified applications to the credit approval team. Maintain customer relationships and assist with repayment follow-up. Ensure full compliance with company policies and financial regulations.