We are seeking a hands-on and strategic IT Manager to lead the IT department and support our growth in our company. This role involves managing IT infrastructure, software development, and customer support systems, while ensuring compliance with the National Bank of Cambodia (NBC) regulations. The ideal candidate will have solid experience in Managerial IT in finance and banking industry, good leadership skills, and a practical approach to problem-solving. Develop and execute IT strategies and plan aligned with the business objectives and NBC regulations. Ensure IT governance, risk management, and compliance with NBC’s prudential regulations, including data privacy, reporting, and cybersecurity. Oversee the setup, maintenance, and security of servers, networks, databases, and core banking. Ensure systems are reliable, scalable, and secure to support daily operations and customer access. Lead internal development or vendor management or financial applications, CRM systems, and mobile platforms. Ensure software solutions are secure, scalable, and compliant with NBC standards. Ensure up time, quality assurance, and customer data protection. Manage the call center team to ensure customers inquiries are handled efficiently and professionally. Make sure all call center team are well trained regarding system, application and company products or services. Maintain up-to-date knowledge of NBC regulations related to IT, cybersecurity, and financial reporting. Work closely with compliance team. Lead and mentor IT staff and call centers, fostering corporate culture, accountability, continuous improvement.
Provide legal advices and legal support to all Departments. Draft template agreements and various kind of legal documents such as: contracts, agreements, MOU, letters, decision etc. Review and revise on commercial and corporate agreement documents with all partners. Check compliance checklist document and advise the legal matter for corporate department. Assist to file the legal proceeding and complaint to the authority and court with Lawyer. Keep and filing all the contracts both in soft and hard copy of Company. Draft and arrange the execution of Board resolutions. Develop action and activities plan for supporting legal team to works. Undertake legal research and analyze tasks. Translation Khmer and English text or legal documents. Updating and managing of Ly Hour Pay Pro Plc.’s Sanction List. Check, verify and approve KYC document of customers before opening account (Wallet) at LHPP and check KYC of all partners and Merchants. Closely monitoring and Overseeing AML (stamp) checking required on related products-services or required by policy or procedure to ensure those transactions are irrelevant to money laundering and the financing of terrorism. Providing technical supports to all relevant departments that relating implementing the procedure of anti-money laundering and the financing of terrorism and relevant compliance function etc. Analyze customer's financial transactions, evaluate customer risk and track suspicious transactions which may be concerned with money laundering and the financing of terrorism within Ly Hour Pay Pro Plc., based on risk profiling of customer, actual transactions and customer profile. Receive all suspicious transactions reporting which may be concerned with money laundering and the financing of terrorism within Ly Hour Pay Pro Plc. Completing the customer profiles or suspicious customer transactions on Suspicious Transaction Report (STR) for management decision before sending to Cambodia Financial Intelligence Unit of The National Bank of Cambodia via electronic system. Other tasks assigned by Head of Risk and Compliance.