. Conduct event-driven and periodic Enhanced Customer Due Diligence (ECDD) reviews on existing corporate and institutional clients . Collect, analyse, and validate KYC and customer due diligence documentation . Assess financial crime risks, including Politically Exposed Persons (PEP), sanctions exposure, adverse media, and jurisdictional risks . Perform transactional reviews of customer accounts to identify unusual or potentially suspicious activities . Conduct name screening using internal systems and external databases . Ensure customer profiles and records are maintained accurately and in compliance with MAS AML/CFT requirements and the Bank's internal policies . Liaise closely with internal stakeholders to obtain information and supporting documentation required for customer reviews . Prepare concise risk assessments, findings, and recommendations to support Management's decision-making . Support ad-hoc projects and administrative duties as required
This role sits within the Corporate Functions & Strategy team and partners closely with the CIO and Technology leadership to drive strategic alignment, governance, and execution across the Technology Division. Reporting to the Head of Corporate Functions & Strategy, the incumbent will integrate financial management, vendor governance, and business operations into a cohesive operating model. The role is critical in ensuring that Technology initiatives are effectively prioritised, funded, and governed, while aligning with business, risk, and Group objectives. In addition, the role plays a key part in strengthening leadership alignment, communication, and execution discipline across the division to support sustainable and effective delivery of strategic outcomes. Strategy & Transformation • Partner with the Senior Management to shape and execute Technology strategy and transformation priorities • Drive programme governance, tracking milestones, risks, and interdependencies • Support senior management and board-level strategic engagements IT Finance Management • Lead budgeting, financial planning, and cost governance for Technology • Drive cost optimisation while balancing investment and innovation priorities • Provide forward-looking insights to support strategic decision-making • Embed value-based investment frameworks linking spend to business outcomes Procurement & Vendor Management • Define and execute technology sourcing and vendor strategy • Lead procurement activities across projects and BAU • Establish robust vendor governance, performance management, and risk oversight • Drive commercial optimisation and manage strategic vendor relationships Corporate Functions & Governance • Drive people, culture, and engagement initiatives across Technology • Lead communications platforms (e.g. townhalls, leadership updates) • Act as a key liaison with Group functions and stakeholders • Manage governance forums, reporting, and operating rhythms
Protege, GB KYC, Business Conduct & Control KYC This role focuses on managing the end-to-end KYC onboarding and review process for Global Banking clients, ensuring all activities strictly comply with AML/CFT regulatory requirements. It involves close collaboration with internal stakeholders across line of businesses and branches to deliver efficient and accurate KYC processes. The position also requires maintaining high data integrity in client records and documentation, supporting various KYC-related projects, and proactively identifying gaps or inefficiencies in existing processes for improvement. Additionally, the role is responsible for tracking progress and preparing regular reports on review status and team productivity for management oversight. 1) Perform onboarding/reviews of Global Banking (GB) clients whilst ensuring compliance with all the regulatory requirements pertaining to the AML/CFT due diligence. 2) Work closely with GB Line of Businesses, Branches and other key stakeholders for effective and efficient delivery of ‘Know Your Customer’ (KYC) for GB’s clients. 3) Maintain the integrity of client information and documentation. 4) To deliver assignments/projects related to KYC. 5) Proactively identify and assess processes and areas with gaps/potential gaps at GB KYC and GB LOBs for improvement. 6) Produce a weekly/monthly update to Head GB BCCO for the progress report of all profile reviewed and productivity of the team.
• Process the Bank’s full accounts payable cycle from processing invoices, staff reimbursement and all Indirect Tax submissions for timely and accurate payment. • Month End Closing/ Year End Closing and reconciliation for accurate reporting and for Audit Purposes • Involved in project improvements and system implementations to streamline payment process and assist in areas as and when assigned to the team. • Maker Role for processing invoices, Staff Reimbursement (SR), including all Indirect Taxes. • Handle queries from internal stakeholders and external vendors/ suppliers’ enquiries. • Process payment with accurate payment method, reviewing / Approving of payments via top up memo • Prepare Journal Entries and Schedules to reconcile system reports to balances • Involved in project improvements and system implementation, to streamline payment and update with statutory/ business requirements • Liaise with external and internal auditors and internal stakeholders
• Treasury Product Strategy & Business Growth • Product Development & Innovation • Product Governance & Risk Management • Stakeholder Management & Project Delivery • Product Lifecycle Management • Team Leadership & Talent Development • Client & Market Engagement • Strategic Partnerships & Governance
- Review and verify the completeness of account opening documents submitted by various business units. - Collaborate with Account Managers, Legal, and Compliance teams to address any issues related to account onboarding, ensuring adherence to agreed service levels. - Maintain proficiency in established Standard Operating Procedures and ensure compliance with relevant policies, standards, and guidelines. - Report and escalate control issues, service lapses, and other concerns in a timely manner. - Contribute to process improvement initiatives and participate in ad-hoc projects as needed.
• Provide investment solutions and manage investment portfolios of high net worth clients from the region including Singapore, Malaysia, Indonesia, The Philippines and Greater China. • Articulate Maybank’s CIO view for the overall long-term investment strategy while taking into account the prevailing market conditions and advise Maybank clients accordingly based on their risk appetite. • Responsible for monitoring of the day-to-day market macro-economic conditions and track the clients’ portfolio performance while ensuring that client’s portfolio are within the risk tolerance as stated during the client’s on boarding process. • Act as a key resource to drive business goals and facilitate acquisition of key clients • Assist RMs in structuring clients’ portfolio according to clients risk appetite, and making corresponding portfolio adjustment advice where necessary • Grow platform AUM organically and inorganically by providing value-added service to clients and positively impacting the growth of their portfolios • Development of RM overall understanding of the investment climate, strategies and products • Working in partnership with the RMs and other relevant ‘in-house’ subject matter experts to offer holistic advice to clients. Provide portfolio construction and rebalancing advice in support of relationship managers at major client milestones (Account opening, quarterly review, major life event trigger etc.) • Adhere to compliance practices as stipulated by the regulators and internal compliance in the department • Adhere to work flow process & document client advisory work • Carry out all levels of work within the existing audit, compliance, and regulatory framework in order to ensure highly compliant portfolio of client relationships
Client Support - Assist clients with inquiries and concerns about private banking products and services. - Provide personalized service to ensure client satisfaction. Client Meetings - Prepare necessary documentation and follow up on action items prior and from the meetings. o E.g. expired documents like W8Ben, RPQ, VC form etc - attend face to face meetings with clients alongside RMs if required Account Management: - Manage and update client records, ensuring accuracy and compliance. o Change of mailing / registered address and contact details o Change of identification document o POA changes, etc - Monitor client accounts and transactions to identify opportunities and risks. o TD & loan due o Corporate Actions o Credit violations o Trade inputs, settlements and funding etc Compliance and Documentation - Ensure all client documentation meets regulatory requirements. o Account opening documents o Periodic reviews documents o Loan application and AA renewals documents o Trades taken are complete with risk mismatch mention to client and funding instruction taken from client - Assist in the preparation of compliance reports and audits. o Documents or information required from compliance / auditors Monitoring and Reporting - Support the monitoring of client accounts and transactions, ensuring compliance with internal and external regulations. o Check to ensure there is funding for all investments o TDs and loans are renewed timely o Assist RM to follow up on accounts with loan shortfall and margin call status Collaboration - Work closely with internal teams, including product specialists and operations, to deliver comprehensive solutions to clients. - Facilitate communication between clients and other departments within the bank. E.g. o PSC MT for cheque clearance, giro transactions, statement retrievals etc. o Credit card on application status, disputes, waivers and statement retrievals o PWOPs on cash, documentations and securities matters Sales Support - Assist in the development of new business opportunities. o To communicate with RMs on any business opportunities and reviewing client’s portfolio.
You will be responsible for the overall achievement of both financial and non financial targets of both personal and team targets while ensuring full compliance and minimizing provisions so to effectively contribute to the top and bottom line of the business. • Forge deep and long–term relationships with the Bank's clients • Fully understand clients' needs and provide unbiased advice in managing and growing their wealth • Grow, manage and preserve clients' wealth through optimisation of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met