The Business Development Manager is responsible for overseeing business development initiatives and managing the team to drive the market expansion and client implementation of the company’s hardware and software products within the food and beverage industry. This role ensures the smooth execution of the entire process—from merchant acquisition and sales closure to equipment deployment—in order to achieve business growth objectives. Specific responsibilities include: Formulate business development plans and sales targets based on the company’s overall strategy, and decompose these into actionable items to drive execution; Manage the work allocation of business development staff, monitor sales progress, and ensure timely achievement of performance indicators; Expand key resources such as medium-to-large restaurant chains and industry-leading clients; lead or participate in negotiations and implementation of major client accounts; Guide the team in merchant acquisition, product presentation, proposal delivery, and commercial negotiations to improve contract conversion rates and client quality; Supervise the end-to-end process from contract signing to equipment installation and POS system activation, coordinating after-sales, customer service, and technical resources to ensure successful implementation; Support the team in resolving complex or exceptional issues during business execution to enhance customer satisfaction; Consolidate client feedback and feature suggestions, and regularly communicate with product, development, and marketing departments to promote product optimization and market alignment; Coordinate pre-sales and post-sales resources to ensure a closed-loop service process and improve customer experience; Recruit, train, and mentor business personnel to enhance team capabilities and execution, and cultivate a proactive and high-performing sales culture; Organize regular sales reviews, case sharing sessions, and pitch refinement initiatives to standardize and streamline sales methodologies and processes.
The Business Development Specialist is responsible for promoting and selling the company’s POS and management systems for F&B and retail businesses, as well as related businesses. This role manages the full customer lifecycle—from lead generation to deal closure, installation, and ongoing client relationship management—ensuring strong customer experience and long-term cooperation. Key Responsibilities Identify and develop new business opportunities by sourcing, qualifying, and managing leads within the F&B and retail sectors. Conduct client meetings and on-site visits to present the company’s hardware and software solutions. Deliver product demonstrations, explain system features, and provide tailored solutions based on customer needs. Prepare quotations, negotiate, and close sales to meet assigned targets. Coordinate with internal teams to ensure smooth installation, onboarding, and activation of systems for new clients. Maintain regular client follow-ups to address issues, collect feedback, and drive retention, upsells, or referrals. Build and maintain strong customer relationships, including customer segmentation and lifecycle management. Develop a deep understanding of client needs and pain points, and report insights to product or development teams to support system improvement. Monitor competitor activities and market trends to provide actionable insights into sales strategies and product development. Maintain accurate records of customer interactions, visit logs, and sales data; submit timely daily and weekly reports.
Establish and improve financial management systems and processes to ensure compliance, standardization, and efficiency. Prepare the annual financial budget and cash flow plan, monitor execution, and conduct variance analysis. Manage the company’s cash flow to ensure the proper allocation of operating funds. Review accounting vouchers, ledgers, and financial statements to ensure accuracy and consistency with actual records. Organize the preparation of monthly, quarterly, and annual financial reports, and present business performance to management. Guide subordinate accountants in completing daily accounting, bookkeeping, and financial filing tasks. Liaise with the General Department of Taxation (GDT) of Cambodia and ensure timely and accurate tax filing. Maintain compliance with the Accounting and Auditing Regulator (ACAR) and other government authorities, submitting required reports and audit documents on time. Monitor changes in tax policies and provide tax planning and risk management recommendations. Coordinate the annual external audit, preparing and providing all necessary documentation. Maintain positive relationships with banks, auditing firms, and tax authorities. Establish and oversee the fixed asset register, ensuring proper processes for procurement, capitalization, depreciation, and disposal. Conduct regular physical verification of fixed assets and inventory, ensuring alignment with records and promptly addressing discrepancies. Manage and develop the finance team, enhancing overall professional capability and execution. Provide financial analysis and advice to support corporate strategy, investment, and business expansion.
The Training Specialist is responsible for planning, organizing, and implementing the company’s training programs to ensure employees acquire the skills and knowledge necessary to meet job performance standards and business needs. This role supports talent development, enhances employee capabilities, and contributes to the achievement of the company’s strategic objectives.