Create the high quality teeth to develop the laboratoryReads prescription or specifications and examines models and impressions to determine design of dental products to be constructed Melts metals or mixes plaster, porcelain, or acrylic paste, and pours material into molds or over framework to form dental apparatus or prosthesis Shapes and solders wire and metal frames or bands for dental products, using soldering iron and hand tools Applies investments or mixtures, such as porcelain paste or wax, over prosthesis framework or setup, using brushes and spatula Removes excess mixture and investment and polishes surface of prosthesis or framework, using polishing machine Fills chipped or low spots in surface with acrylic resin Tests appliance for conformance to specifications and accuracy of occlusion, using articulator and micrometer. Act as the team capacity builderShow as the example to the team member Coach the team member candidly and honestly Mentoring the team member Prepare the technical instructions to the team members in order to make them work well and independently Control and check all the activities that are done by the team members to make sure it is right and qualified Follow up the team members working performance in order to fine the weaknesses and take action to improve them Let them work independently Develop the laboratory.Find strategies to inspire dentists to send molds to the laboratory Connect with dentists to get their feedback and improve it Create new idea to develop the laboratory Joint in meeting to find the new strategy to develop the laboratory. OthersOther additional works assigned by supervisor
PeopleProvide support to dentist and other team members Encourage effective teamwork Report all issues of importance to the appropriate people Work closely with dentist in a professional and appropriate manner Customer ServiceGreet and care for all patients within your care in a polite and courteous manner at all times Always be aware of patients’ confidentially and data (health history) protection Inform reception of any reason to delay next appointment Be fully conversant with all emergency and evaluation procedures Promote a professional image of the company at all time Maintain in all treatment cares, ensuring that dentists are chaperoned at all times when treating patients ClinicalAssistant patient into treatment, settle them in the chair and prepare them for treatment Provide patients with personal protective equipment Ensure all lab work is checked and available prior to patient arrival Develop and file all X-ray, whilst adhering to the relevant safety procedures Maintain a clean environment during treatment Clean and sterilize all instruments after each patient, adhering to the company policy on cross regulations Escort the patient form the treatment and when necessary to the reception& waiting area Ensure all equipment is maintained as per manufacturers instructions and are cleared appropriately Responsible room and switch equipment on/in the morning and ensure it is switch off again at the end of each working session Ensure that adequate material and equipment are available Ensure that all repairs are reported promptly to the line manager Make temporary crown to patients Take X-ray. Business Focus Be aware of the company business strategy; provide optimum use of all treatment time, maintain equipment and adopt efficient use of materials. Environment Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with health and safety requirements Always be vigilant and always report any problem or concerns to the practice manager immediately. OthersOther additional works assigned by supervisor
OperationManage all of the day to day operations of the branch to make sure it runs smoothly Prepare the training for all the staff member in the branch to work effectively and efficiently Participate in meeting with other management to raise visibility, enhance the reputation, and expand the opportunities of the clinic Solve the problems related the branch both internally and externally Strengthen the customer service and hygiene in the branch Evaluate the staff working performance Motivate the good staffs and punish the non-performance staff Recruit and employs new staffs to support the branch operation when it is necessary Ensure the security of the branch (Staffs, Assets, Building, Cash…) Stand as the discipline implementer, self-discipline and leader by example Organize works to the subordinates Make collaboration with other branches Conducting and follow operation plan for branches Accounting and FinanceMonitoring on daily income of the clinic and deposit daily to the clinic bank account Approval on expenditure in the branch Check, sign, and control all the documents or invoice related to the branch Preparing and Checking on the payroll in the branch To auditing all documents and patient credit Make sure the patient document are check daily and sign Monitor data base system and report immediately (Supervisor, Head of Finance) it not work properly Stock ManagementChecking on ordering inventory to keep in the branch stock Monitoring on report monthly stock in the branch Monitoring on controlling and taking all the branch assets. Marketing ActivityPrepared other promotion activities on the branch Joint with marketing department to make promotion activities that involved with Clinic Monitor on feedback from the customers and solving Make corporate account OthersPerform other duties as assigned Report quickly if have any problem happen in the branch
Client CommunicationsDesign and develop marketing materials, e.g. corporate brochure, articling brochure, personal and practice group profiles, website, etc. Develop and integrate marketing activities across service areas, e.g. logo, templates for request for proposals, PowerPoint, etc. Develop and maintain the firm’s website; keep site content fresh and updated in coordination with the outside webmaster Monitor production of marketing materials to ensure consistency and appropriateness liaising and building relationships with a range of stakeholders, e.g. customers, suppliers and colleagues; Public Relations / AdvertisingDevelop and implement the firm’s public relations program, to include internal and external publications (e.g. newsletters, client alerts, greeting cards, etc.) that enhance public awareness of the firm Develop and implement the firm’s advertising program - design and place advertisements; negotiate contracts with media; work with design agencies on advertising campaigns Evaluate marketing campaigns. BusinessCoordinate, review, edit and design responses to Request for Proposals DevelopmentOversee planning and execution of client seminars, special events, panel participation and other ad hoc marketing efforts carrying out market research and customer surveys to assess demand, brand positioning and awareness Schedule and coordinate regular meetings of the Business Development Committee and implement initiatives Monitoring competitor activity; Initiative idea on the marketing strategy for build-up brand awareness AdministrativeMaintain oversight of the firm’s marketing database Prepare annual marketing budget to get approval and monitor marketing-related expense