Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. What are we expecting from this role? Providing excellent customer service and support via telecommunication Recieving phone calls from/to customers and response to their questions, orders, complaints, or concerns Following communication scripts and using knowledge of the company’s products and services Identifying customer needs, researching issues, resolving problems, and providing solutions Handling a high volume of calls in a timely manner Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.
Develop, maintain, and review the Risk Appetite Framework, aligning it with Prudential Group and regulatory requirements. Implement KRIs to monitor adherence. Implement and enforce financial risk policies across the CLM Hub, ensuring compliance with Prudential Group standards and local regulations Manage and mitigate financial risks including liquidity, solvency, capital, and risk transfer arrangements. Collaborate with business units to identify, assess, and address potential financial risks. Monitor and assess product risks, ensuring the integrity and profitability of the product suite. Prepare comprehensive meeting packs for Risk Committee meetings with relevant financial risk information. Review and update compliance requirements to ensure adherence to Prudential Group and regulatory standards. Support reporting to Prudential Corporation Asia, including Liquidity Coverage Ratio, Risk Identification, Risk Transfer, Product Risk Reporting, and Scenario Analysis/Stress Testing. Provide financial risk guidance to stakeholders, including Finance and Actuarial teams, and support risk deliverables. Conduct qualitative risk assessments for the Annual Business Plan/Budget, contributing to strategic planning. Performing other tasks assigned by Management.
Assist in the design, development, and maintenance of automation solutions and data pipelines using Microsoft Azure services, including Logic Apps, Azure Kubernetes Service (AKS), and Azure Data Factory. This involves architecting intelligent workflows and scalable backend systems to ensure the seamless and efficient flow of data. Internal Tool and Reporting Enhancement: Contribute to the development and enhancement of internal tools, applications, and integration systems. Support the creation of dashboards and reports using tools such as Power BI to provide actionable insights that support both strategic and operational decision-making. Uphold data governance standards by ensuring the accuracy, security, and regulatory compliance of all technical solutions. Apply industry best practices to protect sensitive information and align systems with internal policies and standards specific to the life insurance sector. Collaborate with cross-functional teams, including IT, Operations, Actuarial, and Distribution, to gather requirements and translate business needs into technical specifications. Effectively communicate project progress, potential risks, and outcomes to both technical and non-technical stakeholders, including senior management.
Preah Sihanouk
24 Nov 2025
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.
1.Agency Development & Leadership Identify and approach potential clients through networking, referrals, and lead generation. Assess clients’ financial situations and insurance needs. Present and explain life insurance policy options and benefits. Customize insurance plans to suit individual client needs. Maintain strong relationships with clients through regular follow-ups and policy reviews. Ensure compliance with industry regulations and company standards. Achieve sales targets and contribute to team goals. Stay updated on industry trends, products, and competitors. Recruit, onboard, and retain high-potential insurance agents. Build a strong agency culture focused on ethics, performance, and customer service. Conduct regular team meetings, performance reviews, and motivational sessions. 2. Sales Management Drive the achievement of personal and team sales targets. Monitor daily sales activities and pipeline progress. Implement sales campaigns and incentive programs to boost productivity. 3. Training & Capability Building Deliver structured training programs on product knowledge, sales techniques, and regulatory compliance. Coach agents on financial planning and consultative selling approaches. 4. Compliance & Quality Assurance Ensure agents adhere to company policies, industry regulations, and ethical standards. Monitor and improve persistency, claims handling, and customer satisfaction metrics.