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Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings.​ Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030.​ Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity.​
About Smart Axiata Co Ltd

Employer Details

  • Type: Direct Employer
  • Industry: Telecommunications
  • No. Employees: 1001 to 5000

Address

No. 464A Monivong Blvd, Sangkat Tonle Bassac,Phnom Penh, Cambodia

Company Vision and Mission

Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings.​

Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030.​

Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity.​

Why you should join us

At Smart, we offer:
- Competitive salary​
- Annual bonus​
- Monthly incentive​
- Phone credit​
- Seniority payment​
- Outpatient medical expenses​
- Health and accident insurance​
- Role and responsibilities training​
- National Social Security Fund (NSSF)​
- Education sponsorship​
- Employee engagement activities (such as team-building trips and our annual staff party)​
- Young, dynamic and diverse working environment​
- Other benefits, including life-long career development ​

Our workplace and culture

Our mission, vision and core values are guiding principles that make sure everyone at Smart is on the same page. We align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.​

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All Smart Axiata Co Ltd Jobs
Are you passionate about driving business growth and building strong partnerships with corporate clients? We’re looking for a dynamic and strategic leader to take on the role of Head of Enterprise Sales — a position that plays a key role in shaping Smart’s enterprise business strategy. You’ll lead our B2B sales direction, create impactful go-to-market strategies, and strengthen Smart’s position as the preferred digital partner for Cambodia’s enterprise customers. This role combines leadership, strategy, and innovation to accelerate business growth and deliver exceptional value to our corporate partners. What You Will Do Develop and execute the Enterprise Sales strategy in alignment with the company’s overall business direction. Lead, inspire, and develop the enterprise sales team to achieve revenue, profitability, and market share growth targets. Drive acquisition of new corporate customers while expanding and nurturing existing relationships. Oversee sales planning, key account management, and contract negotiation for enterprise clients. Collaborate with internal teams (Marketing, Product, and Finance) to deliver tailored solutions for corporate segments. Identify emerging market trends and innovative sales opportunities to maintain a competitive edge. Manage budgets effectively to ensure optimal resource allocation and spending efficiency. Ensure compliance with Smart’s code of conduct, internal guidelines, and governance standards.
The incumbent is responsible for leveraging the expertise in cyber security solutions and busi-ness development to identify customer needs, design tailored solutions, and drive sales growth within the cyber security domain. You will act as a trusted advisor, translating complex tech-nical requirements into actionable solutions that deliver on customer objectives. You will also play a key role in crafting compelling proposals and presentations, ensuring successful client engagement. Proven track record in Pre-Sales, IT Outsourcing, Marketing and Alliances Core Competence in Business Development in the area of “Cyber Security Solutions” for Infrastructure (Datacenter, End User, Network, Cloud and Mobility) and/or managed security services-based engagements. Building a trusted relationship with customers as a Trusted Advisor for Cyber Security; identifying and analyzing customer challenges and specific technical and business requirements; proposing customer-specific solutions, starting with the selection of technologies and products, through solution scoping, to the business case, including a TCO and ROI analysis, to create the highest possible customer satisfaction. Translating requirements and proposed solutions into concrete service packages; representing the client and their requirements to internal stakeholder within Axiata; responding to calls for tender and preparing client specific offers and value propositions. Advising the sales units on the positioning of our Cyber Security portfolio & the identification of relevant stakeholders within our clients' organization Content development of customer-specific cyber security roadmaps or business planning together with sales and client management. Perform other tasks as assigned by Management.
1. Private and Public Cloud Management Deploy servers based on demand from application or business teams, ensuring timely fulfillment of requests Support and maintain servers post-deployment, addressing requests and resolving is-sues promptly Configure and manage virtual machines (VMs) and cloud instances to meet application requirements Perform regular backup and restoration tests to ensure systems are protected against data loss 2. Monitoring and Performance Optimization Ensuring the cloud infrastructure performs optimally and meets reliability and performance standards Monitoring the health of the infrastructure using monitoring tools (like CheckMK, CloudWatch, Prometheus, Cacti etc.) Proactively monitor and respond to issues related to the health and performance of servers, storage, and virtualization environments 3. Collaboration Working with development teams to ensure the infrastructure supports application requirements Collaborating with other IT teams to integrate cloud infrastructure with on-premise or public cloud Working with cybersecurity team to support PAM (Privileged Access Management) system Working with cybersecurity to monitor for vulnerabilities and assist in applying security patches Participate in team meetings and contribute to the improvement of IT processes 4. Documentation Performing regular maintenance tasks to keep the cloud systems up-to-date and secure Maintain accurate documentation of system configurations, processes, and procedures Create and update user guides and training materials
Managing all relevant materials request from warehouse to sites upon the submission. Interact with suppliers regarding spare parts replacement Collect requirements for materials (patch-cords, transceivers, etc) from other teams in the company and arrange materials request / arrangement on time Manage assets in stock in across multiple sites and warehouse Move assets across sites as needed for various stakeholders under proper control via weekly, monthly ATN Monitor assets in the sites for proper reporting throughout the system for asset visibility in network after requests Maintain the master list of hardware deployed in sites Reconcile hardware in stock and sites Review access record log for the network critically needs for rollout Other tasks per assigned.
Lead and manage a team of field sales agents to perform door to door field sales and fulfilment of bookings, maximizing sales team efficiency Achieve monthly sales targets as assigned Develop and assign daily route plan to field sales agents, close monitoring of route plan Identify key sales potential areas and generate sales ideas Develop & evaluate on the job performance of direct reports, and provide guidance whenever necessary Develop field sales team capability through coaching and training Ensure timeliness in execution of operational KPI Ensure diligent management of product inventory, responsible for accurate reconciliation and tracking Provide regular market and customer feedback to FWBB Sales Manager, Product and Marketing for market analysis and product development Be a central contact point and closely work with support team to solve customers’ requirements and needs Perform other activities as required by line manager
To lead and Manage the Fixed Asset management team for ensuring the investment is returned, the assets are properly recorded and safeguarded. To lead and manage the Asset Management team to ensure effective services are pro-vided with high quality. To Monitor and establish internal policy and procedure to ensure it’s up to date and comply with Group’s policy and local regulations. Establishment of control policy, procedure and review of fixed asset function on regular basis, such as fixed asset invoices booking, capital work in progress (CWIP), fixed asset register, fixed asset coding, capitalization process, asset location and reconciliation. Leading and managing the team for monthly financial closing includes Capex invoice booking, capitalization, depreciation and amortization to ensure its accuracy and timely manner. Assess IFRS application impacted to the transactions includes acquiring Capex, asset capitalization, asset retirement obligation (ARO) and other PPE related transactions to ensure its correctly recorded according to accounting standard. Controlling end to end Capex management including budget control, Rolling forecast, procuring, Good Received, capitalization and retired. Lead and support providing relevant documents and data for internal and external audit and closing any audit issues within committed timeline. Continue improvement through analysis, benchmarking and understanding end-to-end process flow to create / automate process and recommendation to management for improvement or implement changes. Ensuring the Assets are properly safeguarded, and the records are compliance with accounting standards and rules, as well as country legislation. Ensuring long outstanding balance for CWIP and Capex advance payment to ensure the amount is properly recorded in respective accounts as per nature and period of transactions. Collaborates with Network team, IT team, Procurement team and other relevant teams to produce the document for quarterly Capex spending approval. Monthly presentation end-to-end Asset Management report to Management. Performs other related duties as assigned.
The incumbent is responsible for supporting strategic planning, business performance tracking, and customer segment analysis for the Home Internet (ISP) business. This role plays a key role in driving subscriber growth, improving revenue performance, and enhancing customer value by leveraging data insights, market trends, and segment-focused strategies. This position is also responsible for managing ISP customer segmentation, analyzing user behavior, and working with cross-functional teams to recommend tailored propositions and campaigns for different customer groups. The role ensures that commercial actions are well-informed, data-driven, and aligned with the ISP business goals. 1. Business Planning & Performance Tracking Monitor and analyze key performance indicators (KPIs) such as subscriber growth, churn rate, usage behavior, and ARPU. Support in the development of periodic business reports, dashboards, and performance reviews. Assist in planning and forecasting exercises for sales, revenue, and customer base targets. Track the effectiveness of commercial campaigns and operational initiatives across regions. 2. Customer Segment Analysis & Support Analyze ISP user data to define segments based on behavior, usage, lifecycle stage, and revenue contribution. Identify insights on customer needs, preferences, and trends across different user segments. Recommend segment-specific strategies to improve acquisition, engagement, upselling, and retention. Work with CRM, marketing, and digital teams to support execution of personalized communication and offers. 3. Market & Competitive Intelligence Monitor ISP market trends, competitor activities, and pricing benchmarks to inform planning decisions. Identify opportunities to improve value propositions for key customer segments. Provide insights to the planning manager and commercial team to support product or campaign development. 4. Cross-Functional Coordination Liaise with the product, sales, marketing, and customer care teams to ensure alignment between business performance goals and execution. Assist in preparing data and recommendations for internal meetings, performance reviews, and strategic discussions. Support digital and IT teams in the integration and use of customer analytics tools and platforms. 5. Reporting & Insights Build and maintain weekly and monthly performance dashboards and segment-level reports. Conduct ad-hoc deep-dives into performance drivers, user churn, and usage behavior. Provide actionable insights and recommendations to improve commercial and operational outcomes.
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់
Smart Axiata Co Ltd Awards