Digital Strategy manager oversees digital marketing strategy by working on big campaign ide-as that elevate Smart’s brand. This role calls for creative individuals who possess “tastes” and strategic oversight on growths. This role requires an individual that can effectively manage multiple stakeholders, external agencies, production houses and KOLs/Influencers so formulate a successful execution. Roles & Responsibilities Ideation: Strategy creation and planning for driving the success of the business through digital platforms Strategize and develop digital marketing plan as part of the overall go-to-market strategy Measurement: Measure and report on the performance of all digital campaigns by analyzing social listening tools and translate data into insights and insights into strategic brand sentiment Management: Effectively manage creative agencies and other production houses to ensure Grade-A content development, digital videos and TVC productions. Point-of-Contact: Manage the process of planning, execution and delivery to ensure that campaigns are delivered on time, on budget and within scope to customer expectation of quality including monitoring and benchmarking of KPIs and performance measurement Customer Experience: Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels Partnership: Effectively use the existing and develop new digital partnerships to maximize Smart’s online presence and customer engagement Big-Idea Campaign: Comfortable in planning and creating innovative ideas that drive brand engagement. Trend-setting: Identify trends and insights to leverage positive brand engagement by exploring and executing creative campaigns to position Smart and the leader in digital sphere Review (stay up to date) new ways of advertising to keep Smart as the forefront of developments in digital marketing Social Media Management: Plan and create creative content to drive engagement on social media Plan campaigns to drive brand/product awareness and positioning Actively engage in social media to understand and engage conversations with the consumers for better insights on consumer’s opinion on the brand/products Coordinate with Performance Marketing team to plan and allocate media budget for big campaign ideas Managing external agencies in performance based on agreed strategy, performance, and KPIs. Perform necessary timely work review to seek better performance. Music: Develop & continue to manage all music related services (Pleng by Smart app) to assist growing Smart’s subscriber base, drive data usage & revenue Product roadmap planning & release Music: Content & Marketing – Grow Music content library via content acquisition partnership’s with artists, local and international content providers. Exclusive content marketing to drive acquisition and usage. Concerts & events – to work with event team on Sponsored or own organized music events to increase Smart’s brand awareness lifestyle image
To do preventive maintenance and maintenance of power equipment: rectifier system, ATS, hybrid system, solar panels and controller module, and grounding system as approved schedule. To do preventive and troubleshooting of climate systems like air conditioning and cooling systems. To install power supply system equipment like rectifier system, ATS and battery To do expansion and reshuffle power supply system To run mobile generation backup sites in case of an EDC outage. To replace power supply equipment such battery, rectifiers, UPS, and Solar Panels To do fuel arrangement for Diesel and Gasoline Generator To dispatch technicians to sites To do PAT on power supply system
The Junior Data Scientist is an entry-level role focused on collecting, analyzing, and interpreting data to help organizations make informed decisions. Responsibilities include cleaning and organizing datasets, developing basic models, generating reports, and visualizing data trends. Extract and cleanse structured and unstructured data. Develop end-to-end data pipeline. Perform exploratory data analysis (EDA) and ad-hoc analysis. Build data solutions based on business requirements. Develop predictive models. Improve and maintain existing solutions. Document business processes and knowledge management.
Build valuable use cases using the existing data sets and drive business decision-making with the outputs which are business driven. Focus on outcomes and mediate user requests for data analysis. Drive outputs with a value proposition to a non-technical audience as a coherent story with clear and easy-to-follow conclusions with understandable and executable business outputs. Develop and build strategic analytics frameworks. Collecting requirements for both new and existing products of the company Handle prioritization of various initiatives and communicate with key stakeholders regarding progress. Perform hands-on data analysis to design predictive systems or improve the performance of systems. Work on all aspects of creating predictive intelligence, including collecting requirements, establishing analytics work plans, data exploration, cleansing, and preparation, identifying features, selecting algorithms, building, and testing models, and improving solutions. Define, build, and develop use cases and solutions to solve business problems using optimization, clustering, regression, statistical inference, and relevant techniques.
Develop, configure and maintain fraud detection rules and controls within RAFM systems. Monitor fraud alerts, traffic patterns, and system activities to identify potential fraud and leakage. Investigate suspicious activities and escalate cases for timely resolution with required actions from responsible teams. Analyze fraud trends and provide the recommendations of corrective, preventive actions or mitigation plan if any. Develop and enhance fraud monitoring tools, reports, and controls, but not limited to the followings of fraudulent cases. Maintain the accuracy of data and reference information used in fraud management sys-tems. Join for monitoring RAFM system performance, system availability, and data integrity with recovery and backups. Collaborate with internal teams and external partners to strengthen fraud prevention measures. Keep abreast of emerging fraud risks, industry trends, and best practices. Support projects and other duties assigned by management.
The Prepaid Administrator is to administer, maintain, and optimize telecom systems (CBS, EVC, UVC, Provisioning, SOAIF, Mediation) to ensure accurate billing, seamless service provisioning, and high system availability. The role ensures the services operate efficiently while resolving technical issues, automating processes, and supporting business objectives. System Management & Configuration: Administer Convergent Billing System (CBS), Electronic Voucher Center (EVC), and Unified Voucher Center (UVC) for prepaid recharges, balance updates, and promotions. Configure and troubleshoot provisioning systems for activations, service modifications, and deactivations. Ensure smooth integration between SOAIF, Mediation, and other OSS/BSS platforms. Operational Support & Troubleshooting: Investigate and resolve prepaid service issues (e.g., failed recharges, balance discrepancies, provisioning delays). Monitor system performance, logs, and alarms to preempt outages. Collaborate with vendors and internal teams for root-cause analysis and fixes. Process Improvement: Identify and implement automation for prepaid workflows (e.g., voucher distribution, promotions, notifications). Test and deploy system upgrades, patches, and new features. Compliance & Reporting: Ensure prepaid systems adhere to regulatory and business policies. Generate prepaid usage, revenue, and fraud analysis reports for stakeholders.
Validate and review configurations across billing, network, micro-service, 3rd party ser-vices and related systems to ensure accuracy and regulatory compliance with approval if required. Monitor system changes, implement and maintain alerts, notification alarms, and assur-ance controls within RAFM platforms. Perform daily, weekly, and monthly reviews of assigned processes, tasks and controls to support RAFM functions. Conduct configuration verification, validation, and ad hoc technical assurance activities within RAFM platforms. Investigate configuration issues and coordinate corrective/preventive/mitigation actions with relevant stakeholders. Develop and maintain the required processes, monitoring rules, and documentation of all integrated RAFM platforms. Prepare technical assurance reports and provide insights on configuration risks and con-trol effectiveness. Support continuous improvement of system synchronization, configuration assurance, monitoring capabilities, and operational controls to achieve the target level of operational excellence. Maintain awareness of emerging technologies and system changes that may impact assurance activities to set up the control review process. Monitor RAFM system performance, system availability, data integrity with recovery and backups.
Planning & Demand Management Specialist is to coordinate, plan, analyse and translate business requirement to technical teams. The role demands setup of project schedule, resources, vendor management, business analysis. Update project status to management and perform planning and demand managing from business users and deliver solution. Interface all stakeholders including sales and service, marketing, customer service and other related department for demand management and understand the business requirement, simplifying and translate it to technical requirement and vice versa. Manage resource and vendor to accomplish the project on time Business analysis, outlining problems, opportunities and solutions for business users Provide quarterly demand management report and strategy for roadmap solution Compile and weekly/monthly report KPI of all CIO infrastructures Conduct feasibility of Key Projects and Carry out Project Management works of Key CIO projects Consolidate current process to optimize the resources, time, and achieving work effectiveness and efficiency. Ensure compliance with established security policy.
Kampong Chhnang
2 day(s) ago
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់