• Identify, attract, interact with potential and prospective clients to match Urban Village/Factory Phnom Penh criteria. • Manage Quality Communication with, potential clients, agents and any other lead interested in Urban Village/Factory Phnom Penh leasing. • Work & Manage partner agencies to ensure the traffic to our available leasing spaces. • Manage and leads leasing supervisor and supporting staff to ensure communications with clients is clear and to provide enough support needed. • Work alongside legal team to provide proper documentation (drafts an contracts) to clients. • Organize and coordinate (commission) payments for agencies, agents, partners with finance department. • Prepare files, contracts, letters of agreements, termination letters and or any supporting document to facilitate the process of the client. • Updates the Upline Management with new leads and progress of the leasing department. • Works alongside Urban Village/Factory Phnom Penh Design & Marketing team to update the retail report to promote Urban Village/Factory Phnom Penh spaces. • Not often but necessary, prepare and conduce basic Urban Village/Factory Phnom Penh trainings to agencies to promote Urban Village/Factory Phnom Penh vision and retail spaces. • Represent the Company when necessary. Meets Urban Village/Factory Phnom Penh Core team members when needed (for support) handles potential clients, conducts Urban Village/Factory Phnom Penh tours, meet leads for retails spaces and other office spaces for leasing. • Provide leadership and direction – Inspiring to our junior staff and members of the community.
• Assist direct manager to conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Expand sales the market order increase customer as well continue expansion among exist clients • Execute the sales strategies to achieve the financial targets • Build, develop and implement the sales pipeline • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products/ services • Create frequent reviews and reports with sales data • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team to achieve better results • Other tasks will assign by direct manager.
• Brainstorming, proposing creative ideas and innovative thinking to develop unique event plans and engaging event concepts. • Identifying and negotiating potential clients, partners and sponsorship opportunities. • Drafting and reviewing agreements includes venues, partner and sponsor agreements. • Developing and maintaining a positive relationship with partners, vendors, and team members. • Conducting monthly revenue reporting and staying up to date with event activities and conducting the event economic survey. • Carrying out administrative duties such as booking venue for those working on events and producing spreadsheets (e.g., on the numbers of attendees expected) • Setting clear objectives and targets for events, working alongside internal and external teams to plan and promote events and liaising with clients. • Gathering feedback and data after an event (e.g., on attendance or sign-ups to google sheet form) and using it to inform decisions/future plans. • Preparing budget for events and managing spending accordingly • Problem solving and hosting during an event. Host in-house events: • Proposing ideas and event concert thyme and activity • Working with procurement team to purchase the logistic for each event • Overseeing the whole team activities to host successful events • Organizing a weekly meeting with internal team involving the operation, cleaning, security to update and follow up on each team progress • Working closely with the manpower team to organize the decoration and logistics for each event
• Participate in the inspection of buildings, equipment, and related systems to identify any issues. • Repair faulty equipment units and damaged structures. • Aid in the development and implementation of preventative maintenance procedures. • Help in the planning and scheduling of repairs. • Aid in conducting periodic quality checks on equipment and systems to ensure everything is up to standard. • Perform general maintenance tasks including electrical work, plumbing, painting, and basic carpentry. • Help develop and implement the budget for the maintenance department. • Help maintain the inventory records for equipment and supplies • Aid in the management of 3rd party contractors that undertake works on the Site. • Perform other tasks as required by the Project and Maintenance Manager.
• Monitor and maintain our CRM systems and networks. • Troubleshoot system and network problems, diagnosing and solving hardware or software faults. • Set up new user accounts and profiles for WS1 • Offer daily operations and systems support to personnel • Assists WS1 team & members with computer problems and answer questions. • Test and evaluate new technology.
➢ Procurement Requisition Process: • Check requested items, requirement, more detail, references, samples and locations (go to buy outside at the shops if needs, in case) • Search and source vendors and items, specs and the different between requesting items and brandings by suggesting product with acceptable price. • Negotiate with suppliers and prepare issued quotations • Proceed PR to line manager for approval and making orders. ➢ Purchase and supply: • Support of buying small part for general items such as office product, accessories, equipment and services. ➢ Document Control: • Record all documents both hard and soft files by copying and scanning • Prepare paperwork and submit documents • Prepare Cash Advance/Settlement • Report and update Payment Issue to line manager weekly • Update Weekly Report, slides presentation and Monthly Record ➢ Petty Cash Expense/Cash Advance Management: • Update petty cash expense report to ensure under company purpose • Proceed Cash Advance Request and Cash Advance Settlement • Update and keep all records and report to line manager for any status. ➢ Monthly Process: • Proceed monthly/quarterly requests of cleaning material, office supply, equipment, inventory, stationery and pest control service • Ensure to check pest control tracking schedule with admin team and prepare invoices to finance • Perform other tasks will be assigned by line manager.
Key Responsibilities • Assisting the Customer Service Manager with her day-to-day duties • Be friendly with tenants and be the customer main point of contact for management • Meet and greet visitors, ensuring that visitors sign in and out of the site if required • Deal with inquiry both on phone and face to face with tenants and visitors • Resolve customer’s problems and feedback • Referring maintenance request by residents to the appropriate staff • Supply information regarding the organization to relevant people or entities • Report any building/tenant issues or suggestions to the Customer Service Manager • Ensure that building equipment functions properly and notify to management of occurring deficiencies or needs for repairing or maintenance • Directs residents or tenants by maintaining overall employee responsibilities within the facility • Monitor the cleanliness and equipment in common areas or lobby put in proper conditions • Perform other duties as assigned by Line Manager