• Identify, attract, interact with potential and prospective clients to match Urban Village/Factory Phnom Penh criteria. • Manage Quality Communication with, potential clients, agents and any other lead interested in Urban Village/Factory Phnom Penh leasing. • Work & Manage partner agencies to ensure the traffic to our available leasing spaces. • Manage and leads leasing supervisor and supporting staff to ensure communications with clients is clear and to provide enough support needed. • Work alongside legal team to provide proper documentation (drafts an contracts) to clients. • Organize and coordinate (commission) payments for agencies, agents, partners with finance department. • Prepare files, contracts, letters of agreements, termination letters and or any supporting document to facilitate the process of the client. • Updates the Upline Management with new leads and progress of the leasing department. • Works alongside Urban Village/Factory Phnom Penh Design & Marketing team to update the retail report to promote Urban Village/Factory Phnom Penh spaces. • Not often but necessary, prepare and conduce basic Urban Village/Factory Phnom Penh trainings to agencies to promote Urban Village/Factory Phnom Penh vision and retail spaces. • Represent the Company when necessary. Meets Urban Village/Factory Phnom Penh Core team members when needed (for support) handles potential clients, conducts Urban Village/Factory Phnom Penh tours, meet leads for retails spaces and other office spaces for leasing. • Provide leadership and direction – Inspiring to our junior staff and members of the community.
• Prepare tools and spare parts to be use when conduct preventive maintenance, trouble report, work order and monitoring schedule • Carrying out quality inspections • Responding immediately to equipment breakdowns • Fixing faults or arranging for replacements to be installed • Identify problems with a variety of testing devices • Based on the weekly, monthly and yearly schedule, to check all the system and building equipment in order to find out any error or/and avoid the error that may happen in the future by using proper tools and follow the SOPs • Whenever received the work order, the Technician will work with team to conduct/provide the service accordingly regarding to the specific work order and ensure to produce high quality • Perform other duties assigned • Regarding to the daily activities, weekly activities, the Technician have to prepare the report
• Assist direct manager to conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Expand sales the market order increase customer as well continue expansion among exist clients • Execute the sales strategies to achieve the financial targets • Build, develop and implement the sales pipeline • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products/ services • Create frequent reviews and reports with sales data • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team to achieve better results • Other tasks will assign by direct manager.
• Assisting the Customer Service Manager with her day-to-day duties • Be friendly with tenants and be the customer main point of contact for management • Meet and greet visitors, ensuring that visitors sign in and out of the site if required • Deal with inquiry both on phone and face to face with tenants and visitors • Resolve customer’s problems and feedback • Referring maintenance request by residents to the appropriate staff • Supply information regarding the organization to relevant people or entities • Report any building/tenant issues or suggestions to the Customer Service Manager • Ensure that building equipment functions properly and notify to management of occurring deficiencies or needs for repairing or maintenance • Directs residents or tenants by maintaining overall employee responsibilities within the facility • Monitor the cleanliness and equipment in common areas or lobby put in proper conditions • Perform other duties as assigned by Line Manager