1. Merchant Promotional Menu Optimization: Optimize promotional menus based on local dining trends and operational details; track sales data, provide feedback and suggestions for improvement, and enhance promotional effectiveness. 2. Merchant Operations and Screening: Responsible for expanding and screening platform partner merchants, selecting more suitable promotional menus, and identifying more high-quality menus and merchants. 3. High-Quality Menu Screening: Identify high-quality menus from merchants, screen menus that align with current market trends or popular promotional items, and compile and integrate them. 4. Data Tracking: Record relevant merchant operational data to support external outreach efforts.
1、Coordinate with enterprise-level merchants and partners, handling daily communication, follow-ups, and execution progress. 2、Attend internal and external meetings, take meeting minutes, summarize key action items, and track follow-up tasks. 3、Prepare and optimize PPT presentations for internal reporting, business proposals, and external communications. 4、Provide translation support (English ↔ Chinese), including verbal interpretation in meetings and written translation for emails and business documents.
Job Summary We are seeking a proactive and detail-oriented Transportation Operations Specialist to support daily business operations in the bus and transportation industry. This role involves coordinating with merchants and partners, managing operational processes, supporting ticket sales operations, and conducting on-site visits to ensure smooth business execution and high-quality service delivery. 1. Business Operations Support Support daily operational activities within the bus and transportation business. Assist in implementing and improving operational processes, workflows, and service standards. Monitor daily operations and resolve issues to ensure smooth service delivery. 2. Merchant & Partner Coordination Communicate and coordinate with merchants, partners, and service providers. Support cooperation discussions, requirement alignment, contract execution, and post-contract follow-ups. Maintain strong relationships with partners to ensure smooth collaboration and service quality. 3. Ticketing & Passenger Operations Support Support ticket sales coordination and operational arrangements. Assist in managing passenger-related processes, including scheduling, boarding coordination, and service handling. Work closely with internal teams to ensure operational efficiency. 4. On-site Visits & Field Support Conduct on-site visits to clients, merchants, terminals, and partners when required. Follow up on operational needs, cooperation matters, and service quality improvements. Support on-site coordination of ticketing, passengers, and operational teams. 5. Reporting & Process Improvement Prepare regular operational reports and performance tracking. Identify process gaps and propose improvement solutions to enhance efficiency and service quality. Support management in operational analysis and business optimization initiatives.
1. Support business operations in the bus or transportation industry, with an understanding of operational processes and business models. 2. Coordinate and communicate with merchants and partners, handling cooperation discussions, requirement alignment, contract execution, and follow-ups. 3. Conduct on-site client and partner visits when required, supporting ticket sales coordination and passenger-related arrangements.
1. Team Management: Responsible for managing the team in the assigned city, possessing a clear understanding and methodology for team management, and capable of building a highly efficient delivery team. 2. Capacity Management: Responsible for building and operating the rider capacity pool in the assigned city, continuously improving the quality of the capacity pool, optimizing the capacity structure, and achieving a better balance between delivery timeliness and delivery service. 3. Experience Management: Responsible for improving the customer experience in the assigned city, perfecting the training and guidance mechanisms for new and experienced riders, improving the standardization of rider operations, and optimizing the customer experience. 4. Safety Management: Responsible for promoting and coordinating safety work in the assigned city, handling emergencies and abnormal accidents, and mitigating risks through pre-event awareness campaigns, in-event proactive response checks, and post-event reviews. 5. Cost Control: Possessing a strong understanding of costs, with successful case studies preferred.
WOWNOW is seeking an experienced Expat Marketing Manager with a strong background in the food delivery or on-demand service industry to lead marketing strategy, user growth, and brand development in Cambodia. This role is responsible for driving customer acquisition, merchant growth, and revenue through data-driven marketing initiatives. Key Responsibilities Marketing Strategy & Growth Develop and execute integrated marketing strategies aligned with business objectives Drive user acquisition, retention, and merchant growth across all channels Plan and manage marketing budgets, KPIs, and performance targets Analyze market trends, competitors, and customer insights to identify growth opportunities Brand & Campaign Management Lead brand positioning and ensure consistent brand messaging Plan and execute online and offline campaigns, promotions, and seasonal activations Manage co-marketing campaigns with merchants, partners, and strategic alliances Oversee PR, influencer, and KOL collaborations Digital & Performance Marketing Manage performance marketing channels (Meta, Google, TikTok, app installs, CRM) Optimize campaigns based on ROI, CAC, LTV, and conversion metrics Monitor daily, weekly, and monthly campaign performance and reporting Team & Stakeholder Management Lead, mentor, and develop the marketing team Work closely with Product, Operations, BD, and Sales teams Manage external agencies, vendors, and marketing partners Reporting & Analysis Prepare marketing performance reports for management Provide data-driven recommendations to improve efficiency and growth Track and analyze customer behavior and campaign effectiveness
1. Responsible for the planning, design, optimization, and standardized management of the nationwide food delivery business process system. 2. Establish an end-to-end business process map covering all aspects including franchisee management, delivery capacity scheduling, order delivery, and customer service. 3. Regularly organize business process diagnostics and analyses to identify efficiency bottlenecks and risk points, formulate optimization and improvement plans, and promote their implementation. 4. Lead business process reengineering projects to improve overall operational efficiency and quality through process simplification, automation, and digitalization. 5. Develop and maintain a nationwide unified operating procedures (SOPs), work guidelines, and process documentation system. 6. Collaborate with product and technology departments to translate key business process requirements into system function and tool requirements. 7. Establish a business process compliance monitoring mechanism to ensure unified standards are implemented across all regions nationwide and prevent operational risks. 8. Responsible for business process-related training and promotion to enhance the process execution and optimization awareness of all network business personnel.
Excellent thinking and Strategic planning skills Lead and coordinate daily business operations Communicate business insights and performances reports to senior management Develop team member to build capability and support continuous improvement initiatives Oversee and coordinate daily operationnal tasks to ensure workflows run smoothly and processes to follow standard operating procedure.
1、Responsible for registering and filing company vehicle assets, including basic vehicle information, documentation, and ownership details; 2、Timely update changes in vehicle status (e.g., in use, under maintenance, idle, transferred, scrapped, etc.) to ensure consistency between the system and actual situation; 3、Maintain the vehicle asset ledger, regularly verify data to ensure information is complete and accurate; 4、Collaborate with operations, fleet management, and finance teams to provide vehicle information inquiries and documentation support; 5、Assist in vehicle inventory checks and participate in asset verification and reconciliation; 6、Complete other tasks assigned by supervisors.