Conduct follow-up communication (e.g., sending tracking information or confirming resolution) to ensure customer satisfaction. Maintain accurate filing and documentation of all customer orders and invoices. Perform other related duties as assigned by management.
Support the Internal/External Audit team in executing audit procedures, including testing internal controls, transactions, and account balances. Perform specific substantive tests and control walkthroughs as directed by senior auditors. Collect, track, and file supporting evidence and documents from management and process owners. Attend and contribute to audit planning, status, and closing meetings to observe and learn about the audit process and communication protocols. Effectively communicate testing status, identified issues, and open items to the supervising senior or manager in a timely manner.
Assist operations teams with the accurate and timely execution of routine banking transactions, such as wire transfers, account openings, deposit verifications, or payment reconciliations. Ensure all transaction procedures comply with established internal policies and regulatory guidelines. Conduct basic checks to ensure documentation completeness and adherence to anti-money laundering (AML) and other compliance requirements. Assist in the reconciliation of data between different operational systems to identify and resolve minor discrepancies
Gather and organize data related to various risk categories (e.g., credit risk, market risk, operational risk) from internal reports, systems, and external sources. Perform preliminary analysis on risk data to identify trends, anomalies, and potential concentrations of risk exposure. Assist risk analysts in documenting risk scenarios, risk control self-assessments (RCSAs), and tracking key risk indicators (KRIs). Help prepare comprehensive reports and presentations detailing risk findings and proposed mitigation strategies for management review. Conduct research on new or changing financial regulations (e.g., Basel, Dodd-Frank, local laws) and industry standards concerning risk management practices. Summarize key regulatory changes and their potential impact on the firm's risk framework for senior team members.
Assist with the preparation of monthly, quarterly, or annual financial reports and statements by gathering data and updating standard templates (e.g., in Excel or financial software). Help process and post basic journal entries, expense reports, and account reconciliations (like bank and balance sheet reconciliations) to support the month-end closing process. Help maintain and update financial models and spreadsheets used for yearly budgeting and rolling forecasts. Organize, file, and maintain financial records, invoices, contracts, and other documentation to ensure easy retrieval during audits and internal reviews. Ensure accurate and timely data entry of financial transactions into the company's accounting or Enterprise Resource Planning (ERP) system.
Assist the Compliance team in reviewing, formatting, and updating internal compliance policies, procedures, and training materials. Ensure documentation is clearly written, accessible, and accurately reflects current regulatory mandates.Help organize and maintain records required for regulatory audits and examinations, including licensing, reporting filings, and communication logs. Accurately input and update compliance data in monitoring systems or risk management platforms. Assist in preparing materials for employee compliance training sessions (e.g., presentations on insider trading, AML, or ethics). Coordinate scheduling and track employee attendance for mandatory compliance training programs.
Assist with recruitment and onboarding processes, including posting job openings and scheduling interviews. Maintain and update employee records and HR databases to ensure accuracy and compliance. Support HR staff in organizing and coordinating training sessions and employee events. Assist in the preparation of HR documents, policies, and internal communications. Handle basic employee inquiries and provide administrative support to the Human Resources department.
Develop intuitive. engaging, and aesthetic visual design for mobile app and website UX/UI improvement & enhancement bases on user stakeholders feedback Design graphical user interface elements, banner, icons, widgets Foster a collaborative spirit across teams Perform usability testing and other user research for product design & enhancement Produce site/app map, wireframes, and other information architecture Gather data insights and requirement to translate into UX/UI complete flows
Collecting and analyzing data to provide valuable insights. Generate reports and present findings to aid decision-making. Specialized tasks include data visualization, statistical analysis, and predictive modeling. Ensure that data is accurate, consistent, and reliable throughout its lifecycle Create and maintain processes to generate accurate and timely reports Analyze customer behavior, campaign performance, and market trends. By leveraging data insights, they optimize marketing strategies to enhance engagement, increase ROI, and drive brand growth. Any other matters relating to data