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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
Doun Penh | Phnom Penh
  3 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 04 Aug 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម22 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
អ្នកជ្រើសរើសត្រូវបានសកម្ម22 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

An Excellent Opportunity for ...

Call Center Officer (Night Shift - 10 PM -10 PM)

  • Answer incoming calls and respond to customer’s general enquiry (Banking products, interest rate, loan info….)
  • Ensures a continued high quality of service to internal and external customers.
  • Identify and escalate issues to supervisor or right person (across department)
  • Documenting call information according to standard and operating procedure
  • Ensure accurate and appropriate responses to disputes
  • Dealing directly with complex client situations, communicating with aggrieved clients whilst understanding the sensitivity required, to bring their complaint to a resolution

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Graduated in business administration, Banking and finance or another related field
  • Minimum 1 years’ call center and another experience also encourage to applied.
  • Supervisory experience
  • Previous experience of complaint, investigation or claims handling
  • Excellent customer service skills (including questioning, probing, listening, establishing rapport)
  • Must be familiar with Bank applications.
  • Genuine passion for speaking to customers, answering queries and a clear communicator.
  • To ensure the best Customer Care experience is given to all customers

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

Yearly Bonus

រំលេច

  • ក្រុមហ៊ុនដ៏ល្អមួយ
  • ចូលជាមួយក្រុម
  • អ្នកអាចធ្វើឱ្យមានភាពខុសគ្នា

ឱកាសការងារ

  • ឱកាសសម្រាប់ការផ្សព្វផ្សាយ
  • លទ្ធភាពសម្រាប់ការបណ្តុះបណ្តាលការងារ
  • រៀនជំនាញ និងបច្ចេកទេសថ្មីៗ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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