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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
Doun Penh | Phnom Penh
  3 ប្រកាស
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
04 Aug 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម១ សប្តាហ៍ កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
អ្នកជ្រើសរើសត្រូវបានសកម្ម១ សប្តាហ៍ កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Big Opportunity for ...

Call Center Officer (Night Shift - 10 PM -10 PM)

  • Answer incoming calls and respond to customer’s general enquiry (Banking products, interest rate, loan info….)
  • Ensures a continued high quality of service to internal and external customers.
  • Identify and escalate issues to supervisor or right person (across department)
  • Documenting call information according to standard and operating procedure
  • Ensure accurate and appropriate responses to disputes
  • Dealing directly with complex client situations, communicating with aggrieved clients whilst understanding the sensitivity required, to bring their complaint to a resolution

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Graduated in business administration, Banking and finance or another related field
  • Minimum 1 years’ call center and another experience also encourage to applied.
  • Supervisory experience
  • Previous experience of complaint, investigation or claims handling
  • Excellent customer service skills (including questioning, probing, listening, establishing rapport)
  • Must be familiar with Bank applications.
  • Genuine passion for speaking to customers, answering queries and a clear communicator.
  • To ensure the best Customer Care experience is given to all customers

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

Yearly Bonus

រំលេច

  • ក្រុមហ៊ុនដ៏ល្អមួយ
  • ចូលជាមួយក្រុម
  • អ្នកអាចធ្វើឱ្យមានភាពខុសគ្នា

ឱកាសការងារ

  • ឱកាសសម្រាប់ការផ្សព្វផ្សាយ
  • លទ្ធភាពសម្រាប់ការបណ្តុះបណ្តាលការងារ
  • រៀនជំនាញ និងបច្ចេកទេសថ្មីៗ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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