An Exciting Opportunity for ...
πΈTo maintain relationships with key suppliers to procure sustainable best value propositions for: Customs clearance for import/export by land, sea & air shipments (Duty tax and duty-free), Air Freight, Ocean Freight and Inland Freight.
πΈTo bring the best customer service level by proactively set up shipment plans and documentation services with customers and suppliers. Actively update to customers on the shipment status. Dynamically, able to settle the logistics issues with favorable solutions.
πΈTo be able to carry out the documentation task with 100% accuracy such as checking documents, preparing documents: Import application for duty tax, duty-free, Export application, Import permit, Duty tax calculation, Payment request (Internal).
πΈTo ensure the data in the company system, and reporting are accurate and on-time manner, including Midas system, Payment request report, Cash-out estimation report, Container control report.
πΈTo deliver departmental Key Performance indicators.
πΈHandling customer complaints and designing corrective action plan and preventive action plan.
πΈRetain the relationship and build up team engagement for both within the team and amongst teams.