Training Quality Assurance 

• Design a training quality assurance process & lead the execution in collaboration with stakeholders.
• Conduct regular evaluations of trainer quality, standardization of course delivery and materials to ensure relevance, consistency, and alignment with business objectives through feedback gathering.
• Regular monitoring & tracking of the effectiveness of training courses as well as programs.
• Prepare reports and share to stakeholders on training impact & outcomes.
• Maintain and monitor the training process and record to comply with relevant SOP and regular requirements 

Training Program & Content Development

• Design and execution roadmap of training programs tailored to different sales roles, experience levels, and distribution channels.
• Collaborate with sales management to align training initiatives with strategic goals and sales performance targets.
• Drive the adoption of future-ready strategies to address evolving industry and distribution needs.
• Design training content, develop materials of distribution training programs and conduct TTT to stakeholders.
• Modernize instructional design through integrated blended learning techniques, digital tools, virtual classrooms, and in-person modules.
• Create and maintain high-quality training materials such as manuals, e-learning modules, sales pitches, scripts, and bite-sized video content. 

Digital training content creation

• Design and lead the execution of digital training roadmap for distribution channels.
• Prepare and lead the execution of training content production and release per content distribution calendar.
• Lead the preparation of digital training content storyboard, shooting, direction, & casting to make training clips.
• Ensure content reflects up-to-date product knowledge, market trends, and best practices in sales techniques.
• Localize and adapt regional content for the domestic market when necessary.
• Manage the Dai-ichi e-learning portal and ensure content is well-organized, relevant, and engaging. 

Other Tasks

• Perform the role as the trainer of any training course (such as new agent/sales/business partner on-board, intervention training, and sales coaching) or PIC of any program/project required by the division and management.
• Deliver engagement and impactful training on products, sales skills, and soft skills to Agents, Sales Leaders, Insurance Sales Staff, Banca Business Manager, and bank partner staff. 
• Foster a positive and motivated sales environment by offering continuous support and recognition. 
• Lead group coaching sessions to promote collaboration and sharing of best practices. 
• Meet all the deadlines and requirements of individual/ team assignments and projects 

• Minimum 3–5 years of experience in Sales Training or Management.
• Proven experience in Life insurance is required.
• Expertise in developing comprehensive training content and instructional material development.
• Ability to conduct Train-the-Trainer (TTT) sessions on training sessions and inspect the execution of training programs to ensure consistency and effectiveness.
• Solid skills in training quality assurance, with the ability to maintain and improve training standards. 
• Proficiency in digital learning tools, Learning Management Systems (LMS), and e-learning content creation.
• Strong project management skills with a track record of successful execution through cross-functional collaboration.
• Ability to monitor, track, and report on training programs, with a focus on assessing their impact on business performance and targets.
• English proficiency, both written and spoken.