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ដាក់ស្នើ លុបចោល

Officer, Customer Resolution Centre

(Call Center)

Vattanac Bank

Doun Penh | Phnom Penh

1 ប្រកាស

ដាក់ពាក្យទីនេះ

និមិត្តរូបក្រុមហ៊ុន ការងារពីក្រុមហ៊ុននេះ 15

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Officer, Customer Resolution Centre

Vattanac Bank, Doun Penh | Phnom Penh

ដាក់ពាក្យទីនេះ

Officer, Customer Resolution Centre

Vattanac Bank

ដាក់ពាក្យទីនេះ

Officer, Customer Resolution Centre

(Call Center)

Vattanac Bank

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

1 ប្រកាស

ថ្ងៃនេះ

ដាក់ពាក្យទីនេះ

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Good Opportunity for ..

Job Summary
Join Vattanac Bank as a Customer Resolution Centre Officer in Phnom Penh. You will handle customer inquiries, resolve issues efficiently, and deliver a professional banking experience that supports trust, service quality, and customer satisfaction.

Key Responsibilities
● Handle inbound customer calls and service requests with professionalism and care.
● Resolve customer issues accurately, escalating complex cases when needed.
● Provide clear product and service information in line with bank policies.
● Record and update customer interactions in the system with accuracy.
● Follow up on unresolved cases to ensure timely closure and customer satisfaction.
● Maintain confidentiality and uphold service quality standards at all times.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

● Bachelor’s degree in Business, Banking, Finance, or a related field.
● 0–2 years of experience in customer service, call center, or banking support.
● Strong communication skills in Khmer, English, and Chinese.
● Good problem-solving skills with a customer-focused mindset.
● Able to work under pressure and manage multiple customer requests.
● Proficient in Microsoft Office and comfortable using banking systems.
● High attention to detail, integrity, and professionalism.
● Willing to work in Phnom Penh, Doun Penh.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

Competitive Salary

រំលេច