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Senior Public Banking Support Specialist

(Banking Assistant)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 ប្រកាស
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
ថ្ងៃនេះ
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ម៉ោង កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Senior Public Banking Support Specialist

(Banking Assistant)

WING BANK (CAMBODIA ) PLC
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ម៉ោង កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

An Excellent Opportunity for ...

  • Handle request to cancel E-Power failed transactions (WING over); forward finance emails to Bill Pay Resolution
  • Seek support from Card Team to inform WCX of trxn. reversal
  • Ensure compliance and accuracy in handling government/utility cases
  • Process cancellation of wrong payment (bill number/amount) and coordinate with licensee
  • Check status of E-Power transactions in portal
  • Ensure complaints and supports needed are timely resolved and responsed - dispute cases, frauds, etc.
  • Generate statements or report as requested by partners
  • Monitor general issues in any channels of communication
  • Provides report reconciliation as requested by the Public Banking team
  • Ad-hoc tasks (Mkt / POSM matertials request, arragement, delivery,..)

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Understanding of public banking processes, government-related transactions
  • Knowledge of utility bill processing flow (EDC, MPWT, PPSHV…...)
  • Basic payment dispute resolution knowledge
  • 3 years in banking operations support or payment processing
  • Experience in handling biller transactions preferred
  • Experience working with government stakeholders is a plus

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

- Rewards for over performance

រំលេច

- Join an experienced team

ឱកាសការងារ

- Learn new Skills on the jobs

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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