Support business teams in assessing credit worthiness of MSME/SME loans. Interact with branch staff to solicit and verify borrower’s information. Conduct client home visit to collect and/or verify information if necessary. Prepare credit proposal and submit to loan approval committee for approval. Maintain service level agreement (SLA) in credit processing. Take part in analyzing industry & segment risk and recommend appropriate approval criteria. Other task required by supervisor.
Support business teams in assessing credit worthiness of SME loans. Interact with branch staff to solicit and verify borrower’s information. Conduct client home visit to collect and/or verify information if necessary. Prepare credit proposal and submit to loan approval committee for approval. Maintain service level agreement (SLA) in credit processing. Conduct training to branch staff on credit assessment with conjunction training department. Take part in analyzing industry & segment risk and recommend appropriate approval criteria. Perform periodic credit review to ensure good underwriting practices and detect key risk indicators. Involve in credit process optimization and improvement. Other task required by supervisor.
Design, implementation, support, monitoring and maintenance of AMK’s Data Centre, Disaster Recovery Site, and remote offices infrastructure and services, including server, storage, system backup and restoration, electrical supply (UPS, Generator), cooling and fire suppressant systems and ensuring availability of infrastructure services. Design, implementation, support cloud infrastructure AWS, Azure is preferred. Develop standard documentation and roll out for communication server system, SAN/NAS storage, software and other server related systems. Responsible on server infrastructure of critical system such as infrastructure operational server, switching system, core banking system, storage system, web server application. Provide subject matter expertise, advice and consultancy for the assigned technology and infrastructure systems under responsible area. Collaborate on, or support on server and system projects through to successful implementation and hand over to operational support. Supervise internal and outsource maintenance team and ensure that equipment reside in Data Center, DR site, and all AMK’s offices are operating smoothly. Define possible risks within server Infrastructure environment, recommend and coordinate with IT Security and Risk department to apply preventative plan. Ensure system availability at no less than 99%. To arrange schedule backup of general data and database of core backing system and switching system to make sure all data are kept in tapes follow the backup procedure. Prepare resource planning to ensure operational system in DC and DR site for business continuity plan (BCP).
Do data collection and draft planning including sampling of departments and submit for SIAO review Conduct Risk and Audit Universe to collect updated related processes of the departments and do the risk assessment of each process and submit for SIAO for review Prepare audit program on the selected processes of the departments and submit for SIAO review Conduct internal audit mission at departments and ensure high quality of the audit conduct Provide immediate recommendation as the result of both the compliances, risk and operational audits 6) Draft internal audit report on own findings and report to the SIAO and communicate findings to managements for comments and actions Ensure constant capacity building and up-to-date of AMK’s performance Understand related regulations as per assigned by line manager Other tasks required by the HIA/DHIA/IAM/SIAO.
Do data collection and draft planning including sampling of branches or offices and submit for SIAO review Conduct internal audit mission at branches or offices and ensure high quality of the audit conduct including, but not limited to, Credit, MI, OTC Management (Saving, Transfer), Agent Management, Functional Management (cash management, fixed asset management, ATM Management, IT related, HR related), and lease management Conduct ad-hoc mission with specific objectives as per requirement Provide immediate recommendation as the result of both the compliances, risk and operational audits Draft internal audit report on own findings and report to the SIAO and communicate findings to auditee for comments with concrete root cause and reasons of the issue findings Ensure constant capacity building and up-to-date of AMK’s performance Other tasks required by the HIA/DHIA/IAM/SIAO.
Build market network and conduct sale approaches and presentation to potential clients, especially dealing with SME clients, other supply chain stakeholders, and Corporate Clients. Work with Head of Supply Chain Financing and other relevant stakeholders to deal on Supply Chain Financing, including negotiating with customers, making a business need assessment, and preparing and presenting a winwin proposal for customers. Prepare credit applications for committee approval and legal documentation for loan disbursement. Prepare credit monitoring, credit review, and post covenants report. Manage and build relationship with existing customers to maximize the cross-selling opportunities on all available financial products and services of the company. Prepare and properly manage client base, including management of sales pipeline and performance report. Keep up-to-date with AMK’s marketing activities, products & services, and its product and market proposition to ensure both new and existing customers could be well educated and leveraged as much as possible the opportunities to support their businesses. Other tasks assigned by Head of Supply Chain Financing.
Direct sale and contribute the development of product, marketing strategy on corporate and premium banking business to support the growth and advancement within competitive market. Provide and support Assistant to RM, Premier Banking on corporate and premium banking strategy and selling tactics to ensure they are well-equipped for accomplishment of their target and objective. Mange, monitor and evaluate Assistant to RM, Premier Banking under supervision to ensure effectiveness and efficiency of their works toward the assigned goals and objectives. Build market network and conduct sale approach to potential client, especially key individual customers, SME and corporate clients. Make appointment and conduct sale presentation to promote corporate and premium banking service to potential customers. Manage and build relationship with existing customers to maximize the cross-selling opportunities on all available financial products and services of the company. Keep up-to-date with AMK’s marketing activities, products & services, and its product and market proposition to ensure both new and existing customers could be well educated and leveraged as much as possible the opportunities to support their businesses.
Maintain strong working relationships with insurance partners. Coordinate between internal teams and insurance partners to ensure smooth implementation. Facilitate regular business reviews, performance tracking, and strategy alignment meetings. Address partnership challenges, escalations, and operational bottlenecks promptly. Develop and implement sales strategies to achieve premium, revenue, and conversion targets. Monitor branch performance and drive improvement initiatives. Support branches with joint field visits, customer engagements, and campaign execution. Organize and conduct training programs for branch staff, sales teams, and frontlines. Ensure branch employees understand products, processes, compliance, and sales techniques. Assist in product development with partners and enhancement based on customer insights and branch feedback. Coordinate product launches, communication materials, and marketing campaigns. Ensure compliance with regulatory standards, internal policies, and customer protection requirements. Support claims handling processes and ensure timely communication to branches and customers. Perform other tasks as assigned by Supervisor or Management.
Oversee and manage the AHO-RM functions (Superior Banking & Corporate Banking) and the overall Sales Management operations:Develop clear role expectations, KPIs, and performance standards for each RM. Lead, supervise, and mentor the AHO-RMs to achieve deposit growth, both VIP clients and corporate clients’ acquisition targets. Monitor pipeline development, lead conversion ratio, and segment specific sales activities. Identify opportunities and develop segment specific strategies to grow deposit balances, accounts, CASA, and transactional volumes from both non-corporate and corporate segments such as FMCG, Manufacturing, Education, Logistics, NGOs, and trading…etc. Conduct monthly RM performance reviews against KPIs such as deposit growth, CASA ratio, customer onboarding, payroll & payment performance, and ensure quality, stability, and sustainability of deposit sources. Support RMs in handling key corporate clients, including large payroll companies, high value corporates, and strategic partners. Ensure RM adherence to KYC, AML, compliance standards, and internal policies related to corporate account management. Monitor early warning signs such as declining balances, low account activity, or compliance gaps, and guide RMs on remedial actions. Analyze RM performance data, client segmentation, industry trends, and portfolio movement to drive strategic decisions. Build a high performance culture that promotes teamwork, accountability, customer focus, and proactive problem solving. Ensure RMs maintain strong client relationships through regular and professional client engagement, deliver high quality service and timely service response, and proactive cross selling. Conduct regular team meetings, coaching sessions, corrective actions, and strategic direction to underperforming RMs and business reviews to strengthen RM capability and productivity. Identify training needs for RMs (e.g., corporate sales skills, cash management knowledge, negotiation, digital banking) and collaborate with training department to organize regular development sessions to promote continuous learning to improve RMs technical knowledge. Provide oversight and leadership for the Payroll and Payment Management functions:Lead the development and execution of payroll and payment acquisition strategies, and actively drive digital payment adoption (Business Solution) among corporate clients. Identify and prioritize high potential industries, corporate clusters, and ecosystem partners to drive payroll and payment penetration. Lead, manage, and coach the Payroll & Payment Sales Team to execute acquisition plans and meet business targets. Support product bundling (e.g., CASA + payroll + payment + digital banking) to maximize deposit retention and transaction flows. Work closely with Digital Banking (ADD), IT, Product, and Operations to enhance payroll and payment solutions to improve client convenience. Coordinate with Contact Center, ADD, and IT/technical Support for payment and digital related issues. Lead and manage Strategic Partnership Project Management and coordinate effectively with all relevant departments:Lead and expand strategic partnerships with insurance, fintech, service providers, payment companies, merchants, and other service partners to support cross selling, strengthen payroll and payment solutions, enhance digital ecosystem integration, and increase transactions and deposit inflow. Oversee partnerships with referring banks that introduce payroll accounts, corporate merchants, and service related opportunities. Ensure smooth coordination, standardized processes, and strong relationship management with partner banks to maximize referral conversion and portfolio growth. Coordinate with relevant departments to enable effective partnership execution. Provide guidance, training, and tools to frontline sales teams to maximize the number partnerships.