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Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
Mean Chey | Phnom Penh
  1 Bài đăng
Verified This job has been verified by the company as a real job vacancy. Thông tin Cá nhân
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
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Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Logistics/Transport

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Great Opportunity for ...

Customer Relationship Management

  • Serve as the main point of contact (SPOC) for assigned customers
  • Manage daily communication related to, Inbound/Outbound operation, Inventory Status, Delivery and any service issue.

Order & Operations Coordination

  • Accurate order processing
  • On-time dispatch and delivery
  • Monitor order cut-off times and service commitments
  • Proactively inform customers of any operational risks or delays

Inventory & Data Accuracy

  • Stock balances
  • Batch and expiry information
  • Quarantine or hold stock
  • Support cycle counts and stock reconciliation with customers
  • Investigate and explain inventory discrepancies

Incident & Complaint Management

  • Manage distribution and warehouse incidents including:
  • Miss-pick /miss-delivery
  • Delayed delivery
  • Damage or temperature deviation

Mở Đi

Male/Female

Yêu cầu công việc

  • Minimum 2–5 years experience
  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field
  • Microsoft Office (Word, Excel, PowerPoint)
  • Good command of both written & spoken English
  • Patience, flexibility, problem solving, able to work under pressure, team-oriented

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Rewards for over performance

Làm nổi bật

- Join an experienced team

Cơ hội nghề nghiệp

- Learn new Skills on the jobs

Nộp đơn công việc này

OR

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Logistics/Transport

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

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