Customer Renewel Executive

(Customer Service Assistant)

National Employment Agency (NEA)

Tuol Kouk | Phnom Penh

1 Bài đăng

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Hồ sơ công ty Công việc từ công ty này 48

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Customer Renewel Executive

National Employment Agency (NEA), Tuol Kouk | Phnom Penh

Nộp đơn ở đây

Customer Renewel Executive

National Employment Agency (NEA)

Nộp đơn ở đây

Customer Renewel Executive

(Customer Service Assistant)

National Employment Agency (NEA)

Cambodia - Phnom Penh

Tuol Kouk | Phnom Penh

1 Bài đăng

Hôm nay

Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Government/Embassy/Armed Forces

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

An Excellent Opportunity for ...

• Proactively monitor and manage the renewal pipeline based on contract value, risk, and renewal date.
• Work closely with the Sales and Customer Success teams to gather intelligence on customer health, satisfaction scores, and potential expansion opportunities.
• Forecast and report on renewal rates, churn risk, and potential upsell/cross-sell revenue to sales leadership.
• Identify at-risk accounts early and collaborate with the Customer Success Manager (CSM) to create a risk mitigation plan before the renewal discussion begins.

Mở Đi

Male/Female

Những gì chúng tôi có thể cung cấp

Phúc lợi

* Rewards for over performance

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