Customer Service Manager

JobNet Support Services

OK to Continue

Yes No Thanks

JobNet Support Services

OK to Continue

Job Seeker Reactivate Your Account

Thank you, this account has been Deactivated.
Do you want to Reactivate your account?

Yes

Báo cáo thông tin hoặc vi phạm này X

Email của bạn Email không hợp lệ Vui lòng nhập

Lý do báo cáo quảng cáo Vui lòng chọn

Vui lòng mô tả lý do quảng cáo không chính xác Vui lòng nhập

Gửi đi Hủy

Customer Service Manager

ICS GROUP

Doun Penh | Phnom Penh

1 Bài đăng

Nộp đơn ở đây

Hồ sơ công ty Công việc từ công ty này 15

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Customer Service Manager

ICS GROUP, Doun Penh | Phnom Penh

Nộp đơn ở đây

Customer Service Manager

ICS GROUP

Nộp đơn ở đây

Customer Service Manager

ICS GROUP

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

1 Bài đăng

Hôm nay

Nộp đơn ở đây

Mức độ kinh nghiệm

Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Education/Training

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

An Exciting Opportunity for ...

Supervise the reception area and front office operations, ensuring a professional and welcoming environment
Manage customer service staff and maintain high standards of communication and service quality
Respond to parent and visitor inquiries through phone, email, and in-person communication
Manage inquiries received through the school mobile application and official communication channels
Provide information regarding school programs, admissions procedures, and general school services
Coordinate with relevant departments to ensure timely responses to parent requests
Maintain accurate records of inquiries, visitor logs, and service requests
Monitor daily student attendance and ensure parents are informed of absences or tardiness
Address parent concerns or service issues and coordinate solutions with relevant departments
Support the Marketing & PR team in responding to inquiries from prospective parents and coordinating visitor appointments or school tours
Support coordination of school visits and parent meetings when required

Mở Đi

Male/Female

Yêu cầu công việc

Bachelor’s degree in Business Administration, Customer Service Management, or related field
Minimum 5–7 years experience in customer service, client relations, or front office management
Experience supervising customer service or reception teams
Strong interpersonal and communication skills
Ability to manage parent concerns professionally and effectively
Strong organizational and coordination skills
Experience in education or service-oriented environments is an advantage

Những gì chúng tôi có thể cung cấp

Phúc lợi

Competitive Salary, Labour Law Compliant, NSSF, Staff Welfare Package, PD, Year-end Party, PH, Tuition Discount, Referral Commission

Làm nổi bật

- International Environment
- Safe, inclusive, and student-centered school culture
- Dynamic and collaborative work environment

Cơ hội nghề nghiệp

- Gain valuable experience in an international education environment
- Enhance your leadership, communication, and global education skills

Nhiều công việc khác từ nhà tuyển

Báo cáo quảng cáo này

Nộp đơn ở đây

Nộp đơn công việc này