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Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
Saensokh | Phnom Penh
  1 Bài đăng
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. Hôm nay
Nhà tuyển dụng đang hoạt động6 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
Nhà tuyển dụng đang hoạt động6 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Hồ sơ công ty Công việc từ công ty này 3
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Customer Service Supervisor

SR AUTO Co.,Ltd
Phnom Penh
Nộp đơn ở đây

Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
Nhà tuyển dụng đang hoạt động6 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Saensokh | Phnom Penh
  1 Bài đăng
Hôm nay
Verified This Job has been Verified as
Real by the Company.
Nhà tuyển dụng đang hoạt động6 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Automotive

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Good Opportunity for ..

  • Supervise and train customer service staff on handling appliance inquiries, complaints, returns, and warranty claims.
  • Monitor daily operations, including service level agreements, first-call resolution, and coordination with repair technicians or third-party providers.
  • Resolve escalated customer issues related to home appliances, such as product defects or installation problems, while maintaining accurate records.
  • Analyze performance metrics like customer satisfaction scores and turnaround times, implementing improvements for better service.

Mở Đi

Male/Female

Yêu cầu công việc

Required Qualifications

  • Bachelor’s degree in Electronics, Business, Communication, or related field preferred.
  • 1+ years in customer service, ideally in retail or home appliances.
  • Strong knowledge of home appliances, including troubleshooting common issues.

Essential Skills

  • Excellent communication and problem-solving abilities for phone, email, and in-person interactions.​
  • Proficiency in office software, CRM systems, and inventory tools.​
  • Leadership skills to motivate teams, manage shifts, and handle high-volume customer flow.

Preferred Skills:

  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively across departments.

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Rewards for over performance

Làm nổi bật

- Join an experienced team

Cơ hội nghề nghiệp

- Learn new Skills on the jobs
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Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Automotive

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

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