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Operation Manager

(Tour Operator)

Asia Expeditions DMC
Chrouy Changva | Phnom Penh
  2 Bài đăng
Verified This job has been verified by the company as a real job vacancy. Hôm nay
Nhà tuyển dụng đang hoạt động1 ngày trước The recruiter at this company was last active reviewing applications.
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Operation Manager

(Tour Operator)

Asia Expeditions DMC
Nhà tuyển dụng đang hoạt động1 ngày trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Manager

Chức năng công việc

Hospitality, Hotel, Tourism

Ngành nghề

Tourism/Travel Agency

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

An Exciting Opportunity for ...

Key Responsibilities

  • Daily Operations: Manage reservations, ticketing, travel coordination, and customer service.
  • Team Leadership: Recruit, train, motivate, and manage travel agents and operational staff; handle escalated issues.
  • Supplier & Vendor Management: Build relationships, negotiate rates (hotels, airlines, car rentals), and manage contracts.
  • Product Development: Create competitive travel packages and unique offerings.
  • Process Improvement: Streamline workflows, implement new technologies (booking tools), and ensure quality control.
  • Customer Experience: Monitor and enhance client satisfaction, addressing feedback and complaints.
  • Reporting & Analysis: Track KPIs, analyze data on spend/efficiency, and report to leadership.

Mở Đi

New graduates
Male/Female

Yêu cầu công việc

Core Skills & Competencies

  • Leadership & People: Motivating staff, building teams, conflict resolution, fairness, diplomacy.
  • Communication & Interpersonal: Excellent verbal/written skills for staff, clients, and suppliers; tactful and firm.
  • Organizational & Planning: Managing complex itineraries, multitasking, attention to detail, process optimization, resource allocation.
  • Problem-Solving & Analytical: Quick, calm resolution of travel issues, data analysis, identifying trends, critical thinking.
  • Customer Service: Building client loyalty, empathy, understanding customer needs.

Những gì chúng tôi có thể cung cấp

Phúc lợi

Rewards for over performance

Làm nổi bật

Fun working environment

Cơ hội nghề nghiệp

Management Potential

Nộp đơn công việc này

OR

Mức độ kinh nghiệm

Manager

Chức năng công việc

Hospitality, Hotel, Tourism

Ngành nghề

Tourism/Travel Agency

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

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