Tiếng Việt
Reservation Officer
(Reservations)
Mức độ kinh nghiệm
Chức năng công việc
Ngành nghề
Trình độ học vấn tối thiểu
Loại công việc
Mô tả công việc
An Exciting Opportunity for ...
● Handle room reservations, amendments, and cancellations accurately and efficiently.● Respond to guest inquiries by phone, email, and online channels in a timely manner.● Confirm bookings, update system records, and ensure reservation details are correct.● Coordinate with front office and other teams to support smooth guest arrivals.● Assist guests with special requests and provide clear information on hotel services.● Monitor availability, report booking issues, and maintain strong service standards.
Mở Đi
Yêu cầu công việc
● Experience in hospitality, hotel, or customer service preferred.● Good communication skills in English; additional languages are an advantage.● Strong attention to detail and ability to work accurately under pressure.● Familiar with reservation systems, MS Office, and basic computer applications.● Positive attitude, professional appearance, and strong guest service mindset.● Able to work flexible schedules, including weekends and holidays.
Những gì chúng tôi có thể cung cấp
Phúc lợi
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