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Product Support Executive

(UI UX Designer )

MekongNet
Doun Penh | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 2 天前
招聘人员活跃5 天 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃5 天 前 The recruiter at this company was last active reviewing applications.
在此申请
公司简介 该公司的职位 34
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Product Support Executive

MekongNet
Phnom Penh
在此申请

Product Support Executive

(UI UX Designer )

MekongNet
招聘人员活跃5 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  1 帖子
2 天前
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃5 天 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Internet Services

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Big Opportunity for ...

  • Configure, manage, and maintain Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Provide Tier 2 level support for Microsoft products include Office 365 suite, Defender, Intune, Entra ID, etc
  • Assist in planning, deploying, and managing Microsoft solutions, including Mail box migration and domain DNS configuration.
  • Configure and monitor security settings, including MFA, Data Loss Prevention (DLP), and email security rules.
  • Up to date Microsoft CSP products license model and pricing include O365, Windows Licensing.
  • Diagnose and resolve issues related to Office 365, including email delivery, authentication, and synchronization errors.
  • Configure, deploy, and maintain call center software and hardware systems (ARIA CC and 3CX)
  • Good knowledge in performance of PBX systems, IVR, ACD, and dialers.
  • Diagnose and resolve issues related to telephony, software, and network connectivity.
  • Integrate call center systems with CRM and other business applications if customer required.
  • Monitor system performance and implement enhancements to improve efficiency and reliability.
  • Collaborate with clients to understand technical requirements and offer tailored solutions.
  • Conduct training sessions or workshops for end-users and administrators.
  • Work closely with IT, operations, and vendor teams to align technical solutions with business needs.
  • Coordinate with service providers for troubleshooting and system updates.

打开

应届毕业生
Male/Female

职位要求

  • 2 years of experience in Office 365 administration or technical support roles.
  • Knowledge of Microsoft Office 365 services, including Exchange, SharePoint, Teams, and Azure AD.
  • Good understanding windows license and call center SIP channel calculation.
  • Knowledge of call center systems such as 3CX, Avaya, Cisco, or Genesys is plus.
  • Familiarity with VoIP protocols (SIP, RTP), telephony hardware, and networking basics.
  • Strong communication and interpersonal abilities to interact with non-technical users.
  • Familiarity with network protocols and DNS settings for email and domain configurations.

我们能提供什么

好处

-Bonus + Commission
-AL 18 days
-Insurant
-Team Building
-Annual Party

亮点

-Join an experience team
-Have fun with team work

工作机会

-Training Provided
-learn new skills on the job
-Promotion opportunities
-Annual Evaluation
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经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Internet Services

最低教育水平

Bachelor Degree

工作类型

Full Time

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