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Product Support Executive

(UI UX Designer )

MekongNet
Doun Penh | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. 3 天前
招聘人员活跃2 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
招聘人员活跃2 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请
公司简介 该公司的职位 20
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Product Support Executive

MekongNet
Phnom Penh
在此申请

Product Support Executive

(UI UX Designer )

MekongNet
招聘人员活跃2 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Doun Penh | Phnom Penh
  1 帖子
3 天前
Verified This Job has been Verified as
Real by the Company.
招聘人员活跃2 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请

经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Internet Services

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Great Opportunity for ...

  • Configure, manage, and maintain Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Provide Tier 2 level support for Microsoft products include Office 365 suite, Defender, Intune, Entra ID, etc
  • Assist in planning, deploying, and managing Microsoft solutions, including Mail box migration and domain DNS configuration.
  • Configure and monitor security settings, including MFA, Data Loss Prevention (DLP), and email security rules.
  • Up to date Microsoft CSP products license model and pricing include O365, Windows Licensing.
  • Diagnose and resolve issues related to Office 365, including email delivery, authentication, and synchronization errors.
  • Configure, deploy, and maintain call center software and hardware systems (ARIA CC and 3CX)
  • Good knowledge in performance of PBX systems, IVR, ACD, and dialers.
  • Diagnose and resolve issues related to telephony, software, and network connectivity.
  • Integrate call center systems with CRM and other business applications if customer required.
  • Monitor system performance and implement enhancements to improve efficiency and reliability.
  • Collaborate with clients to understand technical requirements and offer tailored solutions.
  • Conduct training sessions or workshops for end-users and administrators.
  • Work closely with IT, operations, and vendor teams to align technical solutions with business needs.
  • Coordinate with service providers for troubleshooting and system updates.

打开

应届毕业生
Male/Female

职位要求

  • 2 years of experience in Office 365 administration or technical support roles.
  • Knowledge of Microsoft Office 365 services, including Exchange, SharePoint, Teams, and Azure AD.
  • Good understanding windows license and call center SIP channel calculation.
  • Knowledge of call center systems such as 3CX, Avaya, Cisco, or Genesys is plus.
  • Familiarity with VoIP protocols (SIP, RTP), telephony hardware, and networking basics.
  • Strong communication and interpersonal abilities to interact with non-technical users.
  • Familiarity with network protocols and DNS settings for email and domain configurations.

我们能提供什么

好处

-Bonus + Commission
-AL 18 days
-Insurant
-Team Building
-Annual Party

亮点

-Join an experience team
-Have fun with team work

工作机会

-Training Provided
-learn new skills on the job
-Promotion opportunities
-Annual Evaluation
在此申请

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经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Internet Services

最低教育水平

Bachelor Degree

工作类型

Full Time

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