● Provide a range of spa treatments with care, professionalism, and attention to guest comfort. ● Assess guest needs, explain treatment options, and recommend suitable therapies when appropriate. ● Maintain cleanliness, hygiene, and proper setup of treatment rooms, tools, and spa equipment. ● Deliver excellent customer service while ensuring privacy, safety, and a relaxing experience. ● Follow hotel spa standards, treatment protocols, and health and safety guidelines at all times. ● Monitor product usage, report supply needs, and help keep the spa area organized and stocked. ● Work closely with team members to support smooth daily operations and guest satisfaction.
● Clean and maintain lobbies, corridors, restrooms, elevators, and other public areas. ● Ensure public spaces are neat, sanitary, and ready to receive guests throughout the day. ● Restock supplies and report maintenance issues, hazards, or required repairs promptly. ● Support housekeeping standards and follow hotel cleanliness and safety procedures. ● Respond politely to guest requests and assist in creating a pleasant hotel environment.
● Clean and prepare guest rooms, bathrooms, and public areas to hotel standards. ● Replace linens, towels, amenities, and supplies to ensure rooms are fully stocked. ● Report maintenance issues, lost and found items, and room status updates promptly. ● Follow hygiene, safety, and housekeeping procedures to maintain a high level of service. ● Assist with special cleaning tasks and support the housekeeping team as needed.
● Prepare and serve alcoholic and non-alcoholic beverages with consistency, speed, and care. ● Welcome guests warmly, take orders accurately, and provide friendly, professional bar service. ● Maintain a clean, organized bar area and follow all hygiene, safety, and alcohol service standards. ● Monitor stock levels, support inventory control, and report shortages or equipment issues promptly. ● Handle payments accurately and work closely with the team to ensure smooth daily operations. ● Recommend drinks, promote specials, and help create a memorable guest experience.
● Greet and seat guests warmly while maintaining a friendly and professional attitude. ● Take food and beverage orders accurately and relay them to the kitchen or bar promptly. ● Serve dishes and drinks efficiently while checking guest satisfaction throughout the meal. ● Keep dining areas clean, organized, and ready for service at all times. ● Assist with setting tables, clearing dishes, and preparing the restaurant for each shift. ● Follow hotel service standards, hygiene rules, and safety procedures carefully. ● Support team members to ensure smooth operations and a positive guest experience.
● Greet and seat guests warmly while maintaining a friendly and professional attitude. ● Take food and beverage orders accurately and relay them to the kitchen or bar promptly. ● Serve dishes and drinks efficiently while checking guest satisfaction throughout the meal. ● Keep dining areas clean, organized, and ready for service at all times. ● Assist with setting tables, clearing dishes, and preparing the restaurant for each shift. ● Follow hotel service standards, hygiene rules, and safety procedures carefully. ● Support team members to ensure smooth operations and a positive guest experience.
● Coordinate food and beverage service activities to ensure efficient daily operations and guest satisfaction. ● Assist with order handling, service flow, and communication between kitchen, service, and front office teams. ● Support banquet, event, and dining setup to maintain high presentation and service standards. ● Monitor guest requests and resolve service issues promptly, professionally, and with attention to detail. ● Maintain cleanliness, stock levels, and proper arrangement of service areas, equipment, and supplies. ● Follow hotel policies, hygiene standards, and food safety procedures at all times.
● Greet guests warmly, assist with luggage, and escort them to rooms or transport as needed. ● Provide safe, timely driving services for hotel guests, staff, and errands when assigned. ● Maintain a clean, presentable vehicle and ensure it is fueled, checked, and ready for use. ● Support front office and concierge tasks to create a smooth and welcoming guest experience. ● Handle guest requests professionally, with care, courtesy, and attention to detail. ● Follow hotel policies, traffic laws, and safety standards at all times.
● Handle guest inquiries, requests, and concerns promptly and professionally. ● Support reservations, confirmations, amendments, and cancellations accurately. ● Coordinate with front office and other teams to ensure smooth guest arrivals. ● Update booking records and maintain correct information in the system. ● Assist guests with special requests and provide clear hotel service information. ● Monitor availability and report booking or service issues to the team.