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● Provide a range of spa treatments with care, professionalism, and attention to guest comfort.
● Assess guest needs, explain treatment options, and recommend suitable therapies when appropriate.
● Maintain cleanliness, hygiene, and proper setup of treatment rooms, tools, and spa equipment.
● Deliver excellent customer service while ensuring privacy, safety, and a relaxing experience.
● Follow hotel spa standards, treatment protocols, and health and safety guidelines at all times.
● Monitor product usage, report supply needs, and help keep the spa area organized and stocked.
● Work closely with team members to support smooth daily operations and guest satisfaction.

● Experience in spa, beauty, wellness, or a related guest service role preferred.
● Strong knowledge of spa treatments, relaxation techniques, hygiene, and salon safety practices.
● Good communication and interpersonal skills with a friendly, professional attitude.
● Ability to provide attentive service while maintaining guest privacy and comfort.
● Reliable, well-groomed, and able to work in a fast-paced hospitality environment.
● Willingness to work flexible hours, including weekends and holidays when required.
● Professional certification in spa therapy or massage training is an advantage.
● Ability to follow instructions, work as part of a team, and maintain high service standards.