Maintaining and monitoring project development plans from technical side. Organizing, attending and participating in stakeholder meetings. Work with business transformation for business requirement document (BRD). Documenting and following up on important actions. Preparing necessary presentation materials for meetings. Ensuring project deadlines are met. Determining project changes. Assist and report to line manager and providing administrative support as needed. Undertaking project tasks as required. Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project. Ensure stakeholder views are managed towards the best solution. Facilitate meetings where appropriate and distribute minutes to all project stakeholders. Provide regular report of IT development status to management and related stakeholders.
Performance sale targets. Recruit, train, and maintain dealers to maximize sales. Lead and support the sales team to achieve individual and company targets. Plan and conduct regular field visits to both active and inactive dealers to promote products and services. Schedule and assign team work shifts to ensure enough manpower for sales operations. Provide initial and refresher training to dealer staff on products, services, and processes. Persuade potential dealers to sign agreements with the company. Execute marketing activities and ensure proper branding and display in dealer shops. Conduct KYC/CDD checks on customers and report any suspicious activity. Monitor staff productivity, appearance, and adherence to regulations. Provide accurate and timely reports to line manager.
Quarterly ID access review (communicate the list of user IDs to all departments, sections or units for review) Monthly user access review with HR Create, amend and revoke the user access ID from the system Transaction adjust/deletion from AFIS and CCI system Manage and support daily request/incident Communicate with end-user to understand their request Resend Billing to customers that haven’t received Reset password, un-lock user of AS400, CCI, AFIS, MonSys, AD, CRC and others. Resolve the known issues which always occur such as IP address, Office 365, Team, VPN, WebSite, Email Escalate the issues to relevant sections: system operation, system development, infrastructure and information security if required Answer phone and respond the email timely manner Share knowledge, assign tasks and support team Others assigned by Line Manager
Job overview: We are seeking a highly skilled and motivated Database Administrator (DBA) to join our team in a dynamic banking environment. The ideal candidate will be responsible for the maintenance, security, and optimization of our database servers, including core banking, card system, and mobile banking servers. This role requires strong technical expertise, particularly in managing high-availability and disaster recovery (DR) solutions. Responsibility: Maintenance of database servers including core banking servers, card system servers, mobile banking servers, and related servers. Upgrade and install new versions of database software Controlling access permissions and privileges of databases. Maintaining secure storage of databases backup. Arranging stand-by database, real application cluster and disaster recovery of databases. Work with the vendor or oracle support to troubleshooting any database problems. Perform Database backup and restoring. Perform Database switch over task. Perform the automated task to maintain the Database archived log Assisting system developer to efficiently utilize the database. Prepare for documenting the configuration of database and troubleshooting scenario. Configures and patches Database. Implements High Availability and DR of the Databases Server Builds and manages Physical/Logical Standby Databases Participates in Database design reviews as required to ensure database design meets the best practice. Performs database monitoring and performance tuning tasks. Identify and provide solutions to performance issues in multiple database environments. Other Tasks assign by management.
Responsible for engaging with customers through visits to facilitate the repayment of overdue amounts, ensuring targets set by the team leader are met while adhering to compliance and procedural guidelines. Responsibilities: Collect cash payments from customers and ensure proper documentation in accordance with company policies and procedures. Report and update details of uncontacted customers to coordinate follow-up visits. Conduct home visits to investigate and engage with non-responsive customers. Negotiate and persuade customers to reach agreements that ensure the recovery of overdue amounts. Timely update customer information in the system and manage memos, documents, and other administrative tasks. Collaborate closely with local authorities to foster and maintain positive relationships. Assist team members with complex collection cases as needed. Prepare reports on suspected fraud cases involving customers. Generate daily, weekly, and monthly reports for the line manager. Perform additional tasks as assigned by line manager.
Consolidate and Prepare the Intergrade Risk Management Report Update and Mange Loss Event Data Report Update on Loss Event Data Register log Assist Line Manager in Risk Assessment on New Product / Project / Change Assist Line Manager in Risk Assessment on Control Self Assessment Update intergrade Risk Register log Update the Risk Dashboard with data obtained Provide Risk Training to BUs by certain event Other Task Assigned by line supervisor
Conduct preliminary risk assessments and surveys to understand the control environment. Identify key risks and determine audit areas to address. Develop risk-based audit programs aligned with audit objectives. Revise audit scope and procedures based on emerging risks. Supervise audit teams to ensure timely completion of fieldwork. Oversee working papers to ensure adequate documentation of evidence, analysis, and conclusions. Evaluate sufficiency and relevance of audit evidence. Identify root causes of control weaknesses and develop practical, value-added recommendations. Conduct exit meetings with process owners and communicate findings clearly. Implement agile auditing principles where applicable. Develop and monitor engagement plans to ensure on-time delivery. Review audit deliverables for accuracy, completeness, and alignment with internal audit methodology. Ensure findings are supported by evidence and recommendations are actionable. Collaborate with management for issue resolution and agreement on action plans. Provide timely updates and escalate delays or issues when necessary. Maintain effective communication with internal stakeholders across departments. Manage conflicts or sensitivities arising during audits with professionalism. Support the Head of Internal Audit in Audit Committee reporting as required
Gather business requirements and translate them into data and reporting needs. Develop, maintain, and optimize Reporting dashboards and visualizations using tools like Power BI, Jasper Reports, SQL Server Reporting Services (SSRS) and Internal Developed report tool. Design and implement data architecture, data structures, metadata, and data models. Collaborate with stakeholders across departments to deliver insightful reports Assist in data validation and cleansing to ensure accuracy and consistency. Ensure reporting system availability, performance tuning. Ensure data governance, integrity, and security in reporting tools. Support ad hoc reporting and analysis request. Provide report and data extraction to internal and external requestors. Properly prepare and update the progress status of the report for the management. Report daily and weekly directly to Line manager Others assigned by Line manager
Understand the BRD (Business Requirement Document) – Identify changes and impacts on business operations. Review system specifications and vendor-provided user guides – Understand the system functions from the user’s perspective. Create user training materials – Prepare manuals and quick reference user guides based on actual business workflows. Design training content – Plan the formats, e.g., hands-on sessions, lectures, or e-learning. Develop a training schedule – Determine who needs to be trained, in what order, and by when. Conduct dry-run sessions in the development environment – Operate the system based on training scenarios and refine materials and methods. Conduct actual training sessions – Deliver hands-on training or presentations to users. Manage Q&A and gather feedback – Collect and respond to user questions and improvement suggestions. Conduct refresher training before Go-Live – Organize additional sessions focused on key points and FAQs just before Go-Live. Join the project UAT team to gain better understanding on the system functionality. Collaborate with HR training section to prepare and provide the effective training to relevant staff Monitor the effectiveness of new process/operation and gather feedback Collaborate with relevant stakeholders and team members to address and improve challenges