CAMBODiA AiRPORTS Jobs in Cambodia

Your mission is: To assist Cargo Manager for managing all day-to-day activities of Cargo Services operations. To take accountability for safety, resource management, strategics, operation standards, policy implementation and client relations. Develop Key performance indicator (KPI) to measure quality of service To prepare and follow up the budget such as OPEX and CAPEX for Cargo Department. To monitor the manpower headcount & equipment for Cargo Department. Your assignments will mainly focus on: Providing training and coaching to develop the staff competency within his/her qualification and expertise. Act as the main point of contact with airlines, customers, customs, and other relevant authorities, representing the cargo team in public meetings, audits, and operational discussions to ensure smooth communication and collaboration Managing and ensuring employees comply with company rules and procedures and other authority requirements. Participating in disciplinary panel, conducting investigation and feedback on the incident/accident occurred Ensuring good customer engagement and relevant stakeholders’ cooperation.

Passenger Services Development Assistant Manager

Phnom Penh

1 week ago

To oversee, coordinate, and participate all activities related to operations and competency development for passenger services; To plan, conduct and follow up all passenger services topics such as coaching, briefing/training to strengthen and ensure all staff comply with SOPs and other requirements; To report, investigate and provide feedback on the incident/accident occurred and others passenger services related failure/mistake/delay; To act as coordinator between CAMS and airlines representatives and or other related services providers regarding passenger services activities, staff, and responsible for the entire passenger services handling activities of the flight under his/her supervision in compliance with agreed SGHA and/or SLA; Your assignments will mainly focus on: To attend airlines’ meeting, audits and others as assigned by GHM or OSM To ensure proper discipline of staff and supervisors during working hours to ensure that a high level of courtesy is maintained per company quality policy; To propose necessary skills development for Passengers Services staff and follow up the implementation of staff competency development program; To initiate necessary proactive and preventive action and take necessary actions related to passenger services process including DCS and back up process.

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