Study industry best practices and regulatory and internal requirement Develop comprehensive policies and detailed procedures and guidelines Regular review and update with the changes of regulation and internal requirement Create all types of forms, slips and applications required by the Bank operations Design standardized work instructions and check lists Identify and assess the specific operational risks faced by the Bank and gap analysis of the bank operations Produce training material for internal training and refreshment Schedule training sessions, communicate and conduct to all operations staff
Scheduling stakeholder meetings and facilitating communication between the project manager and stakeholders throughout the project life cycle. Assist in assigning project tasks to relevant parties and check in for status updates. Ensure all parts of an assigned project are processed, organized, and progressing according to predetermined timelines and deliverable dates Deepen partnerships with outside resources—including third-party vendors and researchers Work closely with the Project Manager and Product owner to create the Business Requirements Document to be routed to all departments. Act as a point of communication between company teams and external resources To ensure that all stakeholders are on the same page regarding project progress. Create and maintain project performance and track the overall progress of specific milestones To take note of the minute meeting and summary action plan Reporting to management stakeholders on a regular agreed-upon basis.
Having knowledge of all types of retail banking services Strong communication skill and presentation skill Having deep understanding with market opportunities and market risk Create persuasive arguments to sell products and services to customers specialized in Deposit net grow, KHQR, Payroll, Current Account, Credit Cards and Loan Maintain positive relationships with customers. Regularly reach out to potential customers. Take care of customer complaints quickly and efficiently. Set and maintain sales target goals. Communicate with team members regularly. Keep up with current sales trends. Greet and assist customers. Perform other assigned tasks by line manager
Having knowledge of all types of retail banking services Strong communication skill and presentation skill Having deep understanding with market opportunities and market risk Create persuasive arguments to sell products and services to customers specialized in Deposit net grow, KHQR, Payroll, Current Account, Credit Cards and Loan Maintain positive relationships with customers. Regularly reach out to potential customers. Take care of customer complaints quickly and efficiently. Set and maintain sales target goals. Communicate with team members regularly. Keep up with current sales trends. Greet and assist customers. Perform other assigned tasks by line manager
To lead Sales team in branch Sales product that under Retail Banking such as Deposit, Payroll, Master Card (Debit & Credit), KHQR, New Account (CIF) & Loan... Having knowledge of all types of retail banking services Strong communication skill and presentation skill Having deep understanding with market opportunities and market risk Maintain positive relationships with customers Regularly reach out to potential customers Take care of customer complaints quickly and efficiently Set and maintain sales target goals Communicate with team members regularly Keep up with current sales trends Greet and assist customers Perform other assigned tasks by Director, Retail Banking.
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering question in person or on telephone; referring to other bank services. Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs. Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures. Maintains customer confidence and protects bank operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed.
Assist in all aspects of accounting functions and the preparation of full set of accounts in accordance with applicable accounting standards and guidelines issued by the National Bank of Cambodia (NBC). Preparation and submission of NBC reports. To specify general ledger account for type of expenses on payment vouchers and proper filing for head office and branches. Maintenance of monthly purchase record and calculation of withholding tax on purchase made. Reconciliation of balance in all cash and bank general ledger account for head office and branches. Monthly declaration of tax at General Department of Taxation. Ensure compliance with relevant NBC guidelines and circulars and company’s policies and procedures. All other matter ancillary to the above and to perform any other related duties that management may require from time to time.