Customer Service Representatives in Phnom Penh

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Customer Service Representatives

(Customer Service Assistant)

IBANK (CAMBODIA) PLC

Chamkar Mon | Phnom Penh

1 Post

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Customer Service Representatives

IBANK (CAMBODIA) PLC, Chamkar Mon | Phnom Penh

Apply Here

Customer Service Representatives

IBANK (CAMBODIA) PLC

Apply Here

Customer Service Representatives

(Customer Service Assistant)

IBANK (CAMBODIA) PLC

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

1 Post

20 Nov 2025

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering question in person or on telephone; referring to other bank services.
Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs.
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and
referrals; completing safe-deposit box procedures.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Open To

Male/Female

Job Requirements

Degree in banking and finance, Accounting, Business or any related discipline.
Minimum 1 years relevant working experience with commercial bank or financial
Organizational and time management skills.
Ability to work effectively in a team environment.
Sound sales and negotiation skills.
Sound written and verbal communication skills.
Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
Articulate with strong writing skill in English and Khmer.
High degree of self-motivation and excellent interpersonal skills.