Manage and coordinate the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding. Support employee engagement activities and initiatives to promote a positive and productive work environment. Check and verify overtime records and ensure accurate payroll input. Maintain and update the HR master list and employee profiles to ensure accuracy and completeness. Handle employee relations matters, including issuing warnings and supporting disciplinary actions when required. Monitor and analyze employee retention and turnover to support workforce planning. Prepare and issue employment certificates and related HR documents as requested by employees. Review attendance, leave, and lateness records with relevant stakeholders and report updates to the HR Manager. Coordinate staff movements such as onboarding, internal transfers, promotions, and exits. Prepare monthly attendance reports and provide supporting documentation for payroll and final settlements. Communicate HR announcements (new joiners, transfers, promotions, resignations) through official channels. Perform other tasks and projects assigned by the HR Manager to support overall HR operations.
Check emails and WhatsApp messages daily to receive and process customer orders accurately. Prepare sales orders and issue invoices in a timely and correct manner. Create and update new customer profiles in the system. Update and manage product pricing based on company instructions. Verify customer order history including prices, products, and order frequency. Print and organize invoices in proper serial order for documentation and delivery. Receive and assist walk-in customers with orders, product information, and inquiries. Handle incoming calls and provide accurate information regarding company products, prices, and promotions. Re-check all WhatsApp and email orders to ensure every order has been properly issued. Prepare invoices in advance for next-day deliveries when receiving orders from the sales team. Record and maintain special price updates in Excel files for reference. Update client-based and product-based pricing accurately in the system. Process shipping commission and support delivery coordination when required. Maintain proper filing and documentation of all customer orders and invoices. Perform other related duties as assigned by management.
Operate the cash register and handle all types of transactions (cash, card, mobile payment) accurately. Provide friendly and efficient customer service, assisting with inquiries about products. Scan, bag, and process items quickly while ensuring accuracy and quality. Maintain an organized and clean checkout area. Handle returns, refunds, and exchanges according to company policies. Monitor product stock at the checkout area and coordinate with inventory/warehouse staff for replenishment. Ensure accurate cash balancing and reporting at the end of shifts. Follow all company policies, procedures, and safety standards. Assist in promotional campaigns and upselling products to customers when appropriate. Support other retail mart staff as needed in daily operations.
Responsible for the overall management of outlet retail operations and sales activities Provide an excellent customer service and address any queries and complaints Drive monthly sales target and ensure good outlet performance Manage the (Order, receive, monitor) inventory stocks and stock management Manage facility and safety and security of the outlet and team Manage stock (ordering of stocks, sufficient stock, stock take and etc.) Ensure that the daily sales are accurately deposited Manage the merchandise display in the outlet Assist in cash and credit card transactions and assist customers in making payment for their purchase Support in cutting / slicing / trimming the meat based on the retail standard cuts Prepare weekly disposal and production report Prepare outlet reporting for management view • Plan and manage manpower / resource duty roster, training, leave and HR related issues of the outlet • Maintain safe and clean working environment by complying with procedures, rules and regulation
Researching Market, Suppliers and Competitors in order to do the price surveying and looking for something new and more sources Checking schedule order with master item of vendor in the system Estimate QTY order before holiday coming Cooperate with store operation, suppliers and report to merchandise Prepare ordering plan for store to fill in forecast QTY order Monitor daily stock movement Check & follow up monthly promotion items and price quotation from supplier Planning and develop for store Document preparation matters Field working (occasionally)
Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approving products and services to be purchased. Managing inventories and maintaining accurate purchase and pricing records. Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc. Maintaining good supplier relations and negotiating contracts. Researching and evaluating prospective suppliers. Preparing budgets, cost analyses, and reports. Other Assigned by FM
Ensure competent quality execution of all regular purchasing duties and administrative works category assigned. Maintain complete updated purchasing records/data and pricing in the system. Execution and monitoring of all regular purchasing duties Coordinate with user departments and suppliers in the purchasing scope of work for projects assigned. Co-ordinate with suppliers to ensure on-time delivery. Responsible for the preparation and process purchase orders and documents in accordance with company policies & procedures. Monitor and co-ordinate the deliveries of items between suppliers to ensure that all items are shipping to the port. Negotiation for best purchasing packages inclusive of terms of quality, price, term, shipping and service…, with suppliers Purchase and issue order in accordance to specification. Do the inventory levels of materials or products. Source suppliers for any new product Control monthly price list from suppliers Ready to perform any duties assigned by management
Lead and manage the end-to-end procurement process for assigned categories, ensuring compliance with company policies and procedures. Develop and maintain up-to-date purchasing records, pricing data, and supplier information in the system. Strategically coordinate with internal departments and suppliers to meet project requirements and operational needs. Ensure timely and accurate delivery of materials and products by monitoring supplier performance and logistics. Negotiate with suppliers to secure the best value, including quality, price, terms, shipping, and service. Prepare, review, and approve purchase orders and procurement documents in line with company standards. Monitor inventory levels and implement strategies to optimize stock management and reduce costs. Identify, evaluate, and source new suppliers or products to enhance the company’s procurement capabilities. Control and review monthly supplier price lists and propose cost-saving initiatives. Provide mentorship and guidance to junior purchasing staff, fostering team development and operational excellence. Take ownership of ad-hoc projects and tasks assigned by management, demonstrating leadership and accountability.
Manage operation in branch following operational SOP, finance and sales. Achieve growth and hit sales targets by successfully managing sales team Design and implement a strategic business plan in territory, expand customers base and ensure its strong present. Develop, and coach a professional sales team and operation team to meet or exceed specific goals. Develop and implement annual sales plans and budget. Cultivate and maintain effective business relationships with executive decision makers in large accounts. Pursue identified business prospects, participating actively in the planning and sales process for new business opportunities. Collaborate with marketing to define overall sales strategy, and to develop products and solutions. Maintain in-depth knowledge of products and services, industry trends and competition. To establish and maintain excellent relationship with Customers, business partners, suppliers and contractors. Proactively engage customers in strategic directions and initiate appropriate strategies in product development works. Keep Management informed by preparing reports; making presentations; interpreting information; making recommendations. Contributes to team effort by accomplishing related results as needed.