Assistant to the Department Manager Efficiently assist in handling daily management, administrative, and operational tasks in accordance with the department manager's instructions and arrangements. Handle document translation (Chinese, Khmer, and English) within the department and provide interpretation services during business meetings or reception events. Use standard office software for data entry, report compilation, and the drafting of meeting minutes. Assist in managing the manager's daily schedule and be willing to undertake occasional business travel as required. Serve as a key liaison within the department, accurately conveying the manager's instructions and following up on the implementation of project goals.
Handle customer inquiries regarding technical details, installation guidance, and product usage (via phone, WeChat, or remote assistance). Promptly identify the root causes of reported technical issues and provide solutions to enhance customer satisfaction. Perform daily maintenance and troubleshooting for internal computers, networks, printers, and showroom multimedia equipment. Compile common technical issues into operational manuals or FAQs to support the sales and marketing teams.
Conduct meticulous audits of business processes and asset management across various departments in strict accordance with company policies and regulations. Utilize office software to thoroughly verify internal financial records, showroom samples, and physical inventory, ensuring the accuracy and authenticity of all data. Maintain a strictly objective and neutral stance; accurately document issues identified during audits and compile comprehensive reports. Oversee and urge relevant departments to implement corrective measures based on audit findings, demonstrating a high level of responsibility toward the company. Possess a strong commitment to fairness, impartiality, and integrity; strictly refrain from any private social interactions or financial dealings with personnel from other departments to ensure absolute audit independence. Demonstrate exceptional attention to detail and adherence to principles; possess keen insight capable of identifying hidden procedural loopholes or instances of non-compliance. Exhibit resilience and the ability to work under high pressure; stand firm on principles and remain deeply committed to safeguarding company assets and interests.
Responsible for welcoming clients, as well as explaining and demonstrating products, in the company showroom. Handle online client inquiries via mainstream social media platforms. Actively promote company products to clients and close sales.
Responsible for on-the-ground promotion and offline channel expansion in target markets. Visit clients, identify potential needs, and increase product market share. Gather real-time market insights and information on competitors.