Drive long-term rental sales (12+ months) by building strong relationships with new and existing customers. Identify customer needs and provide tailored vehicle rental solutions. Plan weekly visits (3 existing & 2 new customers) and conduct at least 2 presentations per week. Ensure smooth booking processes and follow up on service delivery. Maintain accurate sales tracking and generate regular reports (daily, weekly, monthly). Collaborate with the Admin, Fleet, and Leasing teams to ensure top-quality service. Monitor and follow up on customer accounts receivable (AR) and assist with collections when needed. Provide market updates and insights to improve response to trends and opportunities. Attend internal sales and marketing meetings and coordinate closely with the Sales Manager. Build strong internal relationships, especially with Interco division sales teams (at least 2 coffee meetings per week).
Drive long-term rental sales (12+ months) by building strong relationships with new and existing customers. Identify customer needs and provide tailored vehicle rental solutions. Plan weekly visits (3 existing & 2 new customers) and conduct at least 2 presentations per week. Ensure smooth booking processes and follow up on service delivery. Maintain accurate sales tracking and generate regular reports (daily, weekly, monthly). Collaborate with the Admin, Fleet, and Leasing teams to ensure top-quality service. Monitor and follow up on customer accounts receivable (AR) and assist with collections when needed. Provide market updates and insights to improve response to trends and opportunities. Attend internal sales and marketing meetings and coordinate closely with the Sales Manager. Build strong internal relationships, especially with Interco division sales teams (at least 2 coffee meetings per week).
1. Graphic & Visual Design Create digital assets, banners, social media graphics, ads, and web visuals. Design marketing materials such as brochures, flyers, and presentations. Ensure visual consistency with brand identity across all materials. 2. Digital Marketing Support Assist in managing social media platforms (content creation, scheduling, and basic analytics). Design visuals for email campaigns and websites. collaborate on digital ad campaigns Facebook, Google, etc.) 3. Website ax Help update and maintain website visuals and layouts (using CMS like WordPress). Design landing pages with good UX and mobile responsiveness in mind. Optimize images and design elements for fast web performance. 4. Collaboration a Brand Consistency Work closely with marketing, sales, and product teams to deliver campaigns. Follow brand guidelines to ensure visual consistency across all digital channels. Support video editing or basic animation (if skilled).
Develop and manage overall business plans and budgets for the Cambodia operation. Take the business forward providing vision, inspiration, and professionalism of the highest standard. Maximize profits and return on investment over the long term by the prudent and efficient use of resources. Ensure all departments achieve profit targets, maintain margins, and control expenses as detailed in budgets and business plans. Develop and manage a national sales and service network that maximizes market share, minimizes costs, and provides a great customer experience. Manages the Dealership relationship with the Auto vehicle brand. SALES & AFTERSALES: 7. Work with and oversee Departmental Managers to ensure adequate inventory for demand without being excessive. 8. Look for ways to increase market share and exploit new markets to achieve or exceed dealership and manufacturer objectives. 9. Maintain the highest level of customer satisfaction (measured according to OEM practices) and the lowest rate of customer defection without sacrificing profitability. 10. Continuously refine and improve the quality of customer interaction, satisfaction, and retention by working towards improving standards, and providing the best facilities and the highest technical skills. 11. Ensure the highest standards of customer relations management to ensure all customers continued loyalty. 12. Ensure through the after-sales team that vehicles under repair are repaired in an expeditious manner and to international standards. MARKETING: 13. Manages the specification, model mix, ordering & pricing of new vehicle stock, evaluating part exchange vehicles and pre-owned car stock turn decisions. 14. Regularly review pricing policy, discounts, and trade-in dealing to ensure profitability level is maintained. 15. Develop and manage marketing campaigns including prospecting, internet use, and all forms of advertising and promotional activities to ensure their success and cost-effectiveness. 16. Explore and research customer opinions and their satisfaction with the services provided by the businesses Ascertain and benchmark performance levels and identify requirements for improvement. 17. Inspire the local staff to develop new ways to proactively market the vehicles. Provide an environment where all new suggestions and ideas are fully explored and exploited so that the dealership will prosper in the most cost-effective manner possible. 18. Ensure that any electronic information such as CRM, e-mail links, and website data is accurate and kept up to date. 19. Work with the sales team in managing and developing sales to both retail, fleet & diplomatic clients. 20. Effectively manages the relationships between the Auto Luxury brand business and both internal and external stakeholders (including finance leasing companies, suppliers, vendors, shareholders, official bodies, and business groups) FINANCE, TREASURY, AND GOVERNMENT: 21. Work with Group Treasury and external creditors to ensure proper funding of the business. 22. Work with financial institutions to develop hire purchase and retail credit programs for clients. 23. Work with Directors and Government Agencies for the proper importation of vehicles at the correct legal customs duty and tax rates. 24. Ensure proper homogenization of future vehicles. TECHNICAL RESPONSIBILITIES: 25. Ensure that changes in regulatory requirements are understood and, where necessary, working practices changed. 26. Stay up-to-date with technical developments in the industry. FINANCIAL RESPONSIBILITIES: 27. Develop and manage overall business plans and budgets for the operations. 28. Develop and manage pricing policies & discounts. 29. Maintain departmental cost control. 30. Maximize gross profit per vehicle sold. 31. Manage the P&L and deliver on Budgeted Sales Volume, Revenue, Margin, Expense, and Net Profit targets.
Manage overall branch performance including sales, customer service, aftersales, and administration. Lead, coach, and motivate the sales and support teams to achieve sales and service targets. Ensure a strong customer experience and respond to customer feedback effectively. Collaborate with Head Office departments including Marketing, HR, Service, and Finance to align branch operations with company objectives. Monitor inventory, sales pipeline, and daily branch activities to ensure smooth operations. Implement company strategies, policies, and procedures within the branch. Analyze market trends and local competition to improve branch performance. Ensure compliance with brand standards and dealership guidelines. Prepare and submit accurate sales and operational reports to General Manager. Represent the company in local events and build relationships with key customers and partners. Drive continuous improvement in branch service quality, staff professionalism, and facility appearance.
Lead and manage sales operations, ensuring strong processes and team performance. Develop and execute sales strategies to achieve monthly and annual targets. Work closely with the Marketing and Service Departments to align on campaigns and business growth initiatives. Monitor competitor activities and market trends to inform business decisions. Support, coach, and train sales staff to ensure performance and development. Oversee showroom activities, ensuring professional vehicle display and customer service. Ensure pre-delivery inspections and timely vehicle delivery. Prepare and submit daily, weekly, and monthly sales reports to management. Represent the company at events, training, and oversea meetings when assigned.
Communicated with customer Visit customer side Service presentation Follow up quotation to customer Find new customer Maintain existing customer Sell spare part and lubricant Clear out aging stock Propose idea how to boost our revenues
Preah Sihanouk
5 days ago
After Sales/Administration To be well respond to enquiry (proper questions to ask, and proper answers) To ensure the good booking services to LTA and existing customers To keep follow the hotels and online booking to get more booking To response to new customers (email, call, etc.) with a proper contact management and build good relationship with existing customers To keep track daily result and propose immediate action to improve rental sales (less than 12 months) To consolidate and understand all cases/deals status To generated accurate report daily, weekly, monthly within deadline Attend Daily briefing Sales/Marketing To generate monthly top 10 bookers and hotels to do courtesy visit/entertain with Direct Line Manager and GM To understand customer profile who can have LTA, accurately update their move and bring to discuss daily for any concern or opportunity To identify prospects and opportunities for Sales To provide real time market update to team for faster response to market changes Financial Responsibilities To assist Admin team in case collection needed. Internal/External Interactions To work closely under supervision of Sales Manager to achieve Short & Long -Term Rental Sales. To coordinate with Rental/Leasing Team to exchange knowledge and information related to the market. To coordinate with admin and fleet to ensure the best services to customer. Be able to response to team's request on time Be friendly and kind with others To response to new customers (email, call, etc.) with a proper contact management and build good relationship with existing customers. Travel Requirements To travel sometimes to Phnom Penh and to join frequent networking event.
Prepare and develop risk management policies, frameworks, and procedures align with local regulations. Develop Key Risk Indicators and key processes as well as monitoring including credit risk, market risk, liquidity risk, operational risk , portfolio risk and other potential risks in compliance with regulatory requirements; Monitor portfolio quality, delinquency trend, and risk concentration by assets, sectors, geographies etc. Develop Business Continuity Plan (BCP) scenario as well as relevant guidelines/processes regarding to BCP testing and monitoring; Perform stress testing, scenario analysis, and portfolio simulations to access potential vulnerabilities Prepare and present risk report, review, analyze and report to Management and Board; Assess policy/guideline/process, new product/service, or technology in accordance with the prevailing framework; Provide training on risk awareness, anti-fraud practices, and due diligence.