1. Quality Management
• Develop and implement quality control procedures and standards for body repair and painting operations.
• Ensure all vehicle repairs meet OEM specifications and workshop quality benchmarks.
• Monitor inspection processes and verify that defects are identified and corrected promptly.

2. Team Leadership
• Supervise and manage Quality Controller Team
• Train and mentor quality inspectors and body shop technicians on standards and best practices.
• Assign inspection tasks and monitor team performance.

3. Inspection Oversight
• Conduct final inspections of repaired vehicles for panel alignment, dent repair, paint quality, and overall finish.
• Approve vehicles for delivery to customers only after confirming quality standards are met.
• Analyze recurring defects and implement preventive measures.

4. Process Improvement
• Identify workflow inefficiencies and recommend improvements.
• Implement corrective actions to reduce defects, reworks, and warranty claims.
• Collaborate with denting, painting, and service teams to streamline operations.

5. Documentation & Reporting
• Maintain detailed quality reports, inspection records, and corrective action logs.
• Prepare reports for management on quality performance, trends, and improvement initiatives.
• Ensure compliance with workshop safety, environmental, and regulatory standards.

6. Customer Satisfaction
• Ensure the quality of repairs meets or exceeds customer expectations.
• Address customer complaints related to repair quality and coordinate resolution.

-  Knowledge: Vehicle body structures, materials, and OEM repair standards, Denting, painting, and welding processes, Quality control techniques, inspection tools, and defect identification & team supervision.

- Skills: Leadership and team management, Strong attention to detail and analytical skills, Problem-solving and decision-making, Effective communication and coordination across teams, Proficiency in quality documentation, reporting, and workflow monitoring.

- Min. 5+ years in body shop quality management, including team leadership and process improvement experience.

- Experience with OEM standards, customer satisfaction metrics, and workshop KPI management.