Provide excellent customer service as well as oversee the work of subordinators as a leader Ensure that cash is balanced for the Chief Cashier as well as total cash holding at the Bank at the end of the working day Count and record currency in Chief Cashier vault Assign team the workload daily and make decisions on various daily workload demands Assign duties and work schedules to subordinator to ensure efficient functioning of branch Maintain and update knowledge to subordinators in term of customer service, system functions, bank policies and procedures Handle customer and staff's complaints, conflicts or concerns related to Bank Procedures and other activities Adhere to bank’s procedures, policies, and regulations Assist line manager to appraise staff’s performance and handle staff’s grievances Deal with the assigned security company regarding delivery/collection of cash from the Central Bank and other branches Check the assigned area is free of dust and ensure that it’s neat, tidy and prepare daily/monthly/yearly operational reports File document and ensure accuracy and completeness of all filing documents Monitor and review bank's security procedures and control access to vault Handle daily team conflicts or simple disciplinary actions such as attendance problems Perform any other duties or responsibilities consistent with the role as assigned by management
Provide superior banking service by always exhibiting a friendly and professional demeanor Keep good communication and relationship with the team and others Understand the bank’s products and respond appropriately to customer inquiries regarding product Understand Retail Banking policies and procedures for position and ensure compliance Ensure the accuracy and completeness of customer transaction recordings and postings Perform daily cash balancing and investigate for all any discrepancies Promote the bank’s products and further establish business relationships Accept assignments as required to maintain adequate staffing levels throughout branch system Ensure all customer application forms and other related documents are adequate for daily operations Any ad-hoc works assigned by supervisor, Deputy Branch Manager or Branch Manager
Preah Sihanouk
2 day(s) ago
Manage the operational plan, internal control system and sufficient fund maintenance at branch to be effectively implemented, executed followed by policies and ensuring all financial transactions are authorized at the right time, the utilization of financial assets is made in the manner of minimizing cost and maximizing profit including financial data is always updated properly Manage all income and expense transactions by reviewing strictly and authorizing all sufficient support documents of transactions possess, and ensure that all accounting documents are always ready for internal and external check with all transactions are recorded into the right accounting code when generating reports are required Manage the fixed assets by ensuring that the development and implementation of systems tracking and controlling the utilization and movement of assets at branch are effectively and efficiently used Review, analyze, and approve loan disbursement with maintaining portfolio in a very good quality by ensuring a proper documentation which is used for client’s collateral to meet the minimum requirement Manage and lead the operation on the marketing campaign by promoting the products and services to ensure that the market share and expanding its operation without encountering risks are effectively executed at the under-control area Manage actively in facilitating the general process of government relation at branch level by ensuring the efficient coordination with local authority in processing paperwork, legal compliance and coping with problem solving.
Manage the operational plan, internal control system and sufficient fund maintenance at branch to be effectively implemented, executed followed by policies and ensuring all financial transactions are authorized at the right time, the utilization of financial assets is made in the manner of minimizing cost and maximizing profit including financial data is always updated properly Manage all income and expense transactions by reviewing strictly and authorizing all sufficient support documents of transactions possess, and ensure that all accounting documents are always ready for internal and external check with all transactions are recorded into the right accounting code when generating reports are required Manage the fixed assets by ensuring that the development and implementation of systems tracking and controlling the utilization and movement of assets at branch are effectively and efficiently used Review, analyze, and approve loan disbursement with maintaining portfolio in a very good quality by ensuring a proper documentation which is used for client’s collateral to meet the minimum requirement Manage and lead the operation on the marketing campaign by promoting the products and services to ensure that the market share and expanding its operation without encountering risks are effectively executed at the under-control area Manage actively in facilitating the general process of government relation at branch level by ensuring the efficient coordination with local authority in processing paperwork, legal compliance and coping with problem solving.
Banteay Meanchey
2 day(s) ago
Manage the operational plan, internal control system and sufficient fund maintenance at branch to be effectively implemented, executed followed by policies and ensuring all financial transactions are authorized at the right time, the utilization of financial assets is made in the manner of minimizing cost and maximizing profit including financial data is always updated properly Manage all income and expense transactions by reviewing strictly and authorizing all sufficient support documents of transactions possess, and ensure that all accounting documents are always ready for internal and external check with all transactions are recorded into the right accounting code when generating reports are required Manage the fixed assets by ensuring that the development and implementation of systems tracking and controlling the utilization and movement of assets at branch are effectively and efficiently used Review, analyze, and approve loan disbursement with maintaining portfolio in a very good quality by ensuring a proper documentation which is used for client’s collateral to meet the minimum requirement Manage and lead the operation on the marketing campaign by promoting the products and services to ensure that the market share and expanding its operation without encountering risks are effectively executed at the under-control area Manage actively in facilitating the general process of government relation at branch level by ensuring the efficient coordination with local authority in processing paperwork, legal compliance and coping with problem solving.
Grow portfolio of emerging-affluent and affluent individual clients to build a strong relationship with both existing clients and prospective customers. Identify potential customers and bring in the new deposit base and clients for the segment Procure new business through customer acquisitions and manage relationships with existing customers Provide financial advice, consultation and dispensing customized solutions in alignment with the banking standards and industry regulations Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking Perform other tasks assigned by line supervisor
Preah Sihanouk
2 day(s) ago
Grow portfolio of emerging-affluent and affluent individual clients to build a strong relationship with both existing clients and prospective customers. Identify potential customers and bring in the new deposit base and clients for the segment Procure new business through customer acquisitions and manage relationships with existing customers Provide financial advice, consultation and dispensing customized solutions in alignment with the banking standards and industry regulations Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking Perform other tasks assigned by line supervisor
Relationship Management Assistant Trainee (Phnom Penh) Attend and participate in assigned tasks. Put into practice skills that have been learned. Promote and sale bank’s products. Assist in filling out all the relevant forms and documents. Build good relationships with all prospective clients.
Promote Sathapana Bank’s products and services to clients at the target and remote areas to ensure that both banking services and products are successfully sold to potential clients Meet, discuss and assist potential clients in obtaining loan information, loan application and loan disbursement process with other related information which benefit them to ensure the effective customer service and service level agreement Discuss and give recommendation to client on the different type of loans and credit options as well as the terms and conditions of Sathapana Bank’s services and products Analyze clients’ assets including financial status, credit and property to assure that the evaluation and determination feasibility of granting loans are effectively executed followed the bank policy and other both internal and external regulatory Review and verify loan agreements to ensure that they are well organized, completed and accurate according to the policies and regulatory Build a very good relationship and keep in touch with both the existing and the newest potential clients Compute, review and update credit and loan files to ensure the payment schedule is accurately and effectively executed