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• Provide daily IT support for computers, laptops, printers, internet, email, software, and network-related issues.

• Install, configure, maintain, and troubleshoot IT equipment, operating systems, software, LAN, Wi-Fi, routers, and other network devices.

• Manage user accounts, company email, shared folders, cloud storage, access permissions, data backup, and basic cybersecurity.

• Maintain IT equipment records, software licenses, and IT inventory.

• Support CCTV, attendance systems, access control, and other related IT systems where required.

• Develop, maintain, and update the company website, including website content, hosting, domain, SSL, backup, and technical issues.

• Develop and maintain simple internal web-based applications, databases, dashboards, forms, and digital tools.

• Develop practical systems for functions such as HR, attendance, leave, recruitment, project reporting, manpower, materials, equipment, inventory, document control, and task monitoring.

• Automate repetitive administrative, reporting, and data-management processes where practical.

• Test, maintain, troubleshoot, and improve applications and systems after implementation.

• Work with departments to understand operational needs and recommend practical digital solutions.

• Prepare basic system documentation, user guides, and provide training to employees when required.

• Coordinate with internet providers, IT suppliers, software vendors, or external developers when necessary.

• Provide IT support to construction project sites when required.

• Perform other related duties assigned by Management.

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, Information Systems, or related field.

• Minimum 3 years of relevant working experience in IT support, web development, software/application development, or related fields.

• Experience in construction, engineering, architecture, real estate, or other project-based companies is an advantage.

• Good troubleshooting, analytical, and problem-solving skills.

• Able to work independently and manage multiple responsibilities.

• Responsible, proactive, organized, and able to coordinate with different departments.

Technical Skills

• Good knowledge of Windows, Microsoft Office, computer hardware, software installation, and troubleshooting.

• Good knowledge of LAN, Wi-Fi, routers, switches, IP configuration, and basic network troubleshooting.

• Practical knowledge of HTML, CSS, and JavaScript.

• Experience with at least one backend programming language or framework such as PHP/Laravel, Node.js, Python/Django or Flask, C#/.NET, Java, or similar technologies.

• Knowledge of databases such as MySQL, PostgreSQL, Microsoft SQL Server, or similar.

• Ability to develop and maintain websites and web-based applications.

• Knowledge of website hosting, domain management, SSL, databases, backups, and basic cybersecurity.

• Knowledge of API integration, Git, Microsoft 365, Google Workspace, cloud storage, CCTV, attendance systems, NAS, firewalls, or server administration is an advantage.