Deliver high-level customer service and professional consultation to both property owners and potential buyers Source, onboard, and manage property listings to ensure a strong and competitive portfolio Maintain accurate and up-to-date property and customer databases Promote listings through both offline and digital channels (e.g., social media, property platforms) Handle client inquiries, follow-ups, and negotiations to close deals effectively Monitor and report customer feedback, inquiries, and complaints to the Sales Supervisor/Manager Ensure accuracy of property details including pricing, unit size, availability, and key selling points Prepare and submit daily, weekly, and monthly sales and listing reports Coordinate with internal teams (marketing, operations, etc.) to support sales activities Stay updated on market trends, competitor activities, and project knowledge Follow company policies and perform other duties as assigned Managing diverse clients including property owners and buyers with different expectations Balancing both sales targets and listing acquisition responsibilities Competing in a fast-moving and highly competitive real estate market Ensuring accuracy and reliability of listing information in a dynamic environment Sales performance (volume and value) Number and quality of property listings secured Customer satisfaction and service quality Accuracy of property and client data Effectiveness in communication and deal closing Problem-solving and responsiveness
Deliver a high-level customer service to active and potential customers of the company Monitor and report customer inquiries and complaints to the sales supervisor/manager Maintain accurate and organized customer profiles Use a variety of skills, including negotiation, consultation, communication (both oral and written), attention to detail, and following up, in order to close deals Work with relevant departments to assist in following up with any issues related to sales Understand and retain information about sales projects (prices, payment terms, unit number and size, added-value potential, and facilities) Handle unit report properly and ensure accuracy of information in the report Provide daily, weekly, and monthly sale reports to the sales supervisor/manager Follow policies and procedures of the company Execute other sales-related duties as deemed necessary by the sales supervisor/manager Deal with people who have different backgrounds and personalities Identify and satisfy unpredictable demand of clients Highly flexible and competitive market Quantity and quality of sales value Quality of customer service and consultation Accuracy and effectiveness of oral and written communication Troubleshooting capability