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Call Center Supervisor ( Chinese Speaking )

(Call Center)

yes seatel
Chamkar Mon | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 09 Oct 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម1 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
អ្នកជ្រើសរើសត្រូវបានសកម្ម1 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ
និមិត្តរូបក្រុមហ៊ុន ការងារពីក្រុមហ៊ុននេះ 9
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Call Center Supervisor ( Chinese Speaking )

yes seatel
Phnom Penh
ដាក់ពាក្យទីនេះ

Call Center Supervisor ( Chinese Speaking )

(Call Center)

yes seatel
អ្នកជ្រើសរើសត្រូវបានសកម្ម1 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  1 ប្រកាស
09 Oct 2025
Verified This job has been verified by the company as a real job vacancy.
អ្នកជ្រើសរើសត្រូវបានសកម្ម1 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Telecommunications

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

An Excellent Opportunity for ...

  • Lead, train, and motivate customer service representatives to deliver excellent service;
  • Evaluate agent performance against established goals and Key Performance Indicators (KPIs);
  • Provide ongoing coaching and feedback to agents, helping them develop necessary skills;
  • Address and resolve escalated customer issues or complaints that representatives cannot handle;
  • Manage daily team operations, including scheduling, call volume, and staffing requirements;
  • Ensure the quality of service provided by the team meets company standards;  
  • Keep agents updated on product knowledge and new processes or initiatives;
  • Assist in the hiring process for new customer service representatives. 

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor in management, business administrative.
  • 4 years’ experience in customer service.
  • Ability to inspire and guide a team to perform at their best. 
  • Excellent verbal and written in Chinese.  
  • Strong understanding of customer service principles and experience in the field. 
  • Effective negotiation and problem-solving skills to handle complex issues. 
  • Familiarity with call center software, telephone equipment, and data analysis tools. 
  • Strong organizational abilities and attention to detail. 
  • A dependable and results-oriented approach to work. 

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

- Rewards for over performance.

រំលេច

-Join an experienced team

ឱកាសការងារ

-Learn new Skills on the job
ដាក់ពាក្យទីនេះ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR
ការងារបន្ថែមពីនិយោជកនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Telecommunications

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការងារដែលស្រដៀងបន្ថែម

មើលការងារបន្ថែម

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